Clinical Administrator

🔥 1 minute ago

🦞 Maine – Remote

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💵 $16 - $17 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🖥️ Administration

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Maximus

Maximus

10,000+ employees

🏛️ Government

🏥 Healthcare

💼 Consulting

💰 $7.9M Post-IPO Equity - Maximus on 2010-12

Government • Healthcare • Consulting

Maximus is a public-sector services firm that partners with government agencies to modernize and operate programs across health, human services, defense, national security, and civilian agencies. The company combines technology (AI, analytics, cloud, cybersecurity), omnichannel contact center and eligibility/enrollment systems, clinical and Medicaid enterprise services, and consulting and program-delivery capabilities to improve citizen experience and program outcomes. Backed by decades of government experience and scale, Maximus supports federal, state, and local clients with human-centered operational support and end-to-end digital modernization.

📋 Description

• Research and resolve discrepancies with provider documents • Review information keyed into the system to verify data accuracy • Monitor data and image quality of scanned documents • Follow established policies and procedures for indexing and imaging • Maintain confidentiality and security of relevant information • Manage various long-term care referral types • Conduct research within multiple systems • Coordinate communications • Provide education and guidance to community members, providers, and facilities regarding long-term care services • Collaborate with a supportive team while working independently • Provide rotating weekend coverage once a month after training

🎯 Requirements

• High school diploma, GED, or equivalent required • 0–2 years of relevant experience required • Minimum of 2 years of experience working in a fast-paced clinical office environment • Prior experience handling inbound and outbound customer service calls • Ability to work effectively independently and collaboratively as part of a team • Proficient in Microsoft Office applications, including Outlook, Teams, OneNote, and Excel • Reliable high-speed internet service • Minimum 20 Mbps download speeds/50 Mbps for shared internet connectivity • Minimum 5 Mbps upload speeds • Private and secure workspace • Preferred: minimum of 1 year of experience researching and reviewing client accounts • Preferred: familiarity with the State of Maine Long-Term Care Services Program • Preferred: prior experience using the Genesys phone system • Preferred: strong organizational, communication, and multitasking skills

🏖️ Benefits

• Work/life balance support and flexibility • Performance-based bonuses • Medical, dental, vision, prescription, and partially funded HSA plans • Life insurance • Auto, home, renter's, and pet insurance discounts • 401(k) retirement savings plan with company matching • Paid time off, holidays, and extended sick leave • Short- and long-term disability coverage • Employee Assistance Program supporting physical, emotional, and financial wellness • Employee recognition platform • Tuition reimbursement • Employee perks and discounts • Maximus wellness programs and resources • Professional development through training programs, workshops, and conferences • Company-paid renewal expenses for employee licenses and certifications • Company-issued computer equipment

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