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Clinical Program Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

đź’µ $72.7k - $85k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

🏥 Clinical Operations

đź‘» Ghost score 0%

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Maximus

10,000+ employees

🏛️ Government

🏥 Healthcare

đź’Ľ Consulting

đź’° $7.9M Post-IPO Equity - Maximus on 2010-12

Government • Healthcare • Consulting

Maximus is a public-sector services firm that partners with government agencies to modernize and operate programs across health, human services, defense, national security, and civilian agencies. The company combines technology (AI, analytics, cloud, cybersecurity), omnichannel contact center and eligibility/enrollment systems, clinical and Medicaid enterprise services, and consulting and program-delivery capabilities to improve citizen experience and program outcomes. Backed by decades of government experience and scale, Maximus supports federal, state, and local clients with human-centered operational support and end-to-end digital modernization.

đź“‹ Description

• Provide strategic and operational leadership for the Ohio PASRR Program • Oversee program operations and ensure contractual compliance • Maintain partnerships with state stakeholders and serve as the primary point of contact for the state client • Lead program initiatives, manage escalations, monitor performance, and drive continuous process improvements • Supervise a designated team of unit staff • Train and develop unit staff • Monitor staff activities, schedules, productivity, and work-product results • Review clinical documentation, including pending denials, for assigned staff in real time • Collect quality-assurance information from assigned staff • Disseminate policy and protocol changes and ensure implementation • Lead regular team meetings and act as the point person for assigned staff • Conduct scheduled and random post-assessment home visits to ensure customer satisfaction • Promote project image and goals through public speaking engagements and local professional presentations • Manage financial review, client management, and effective delivery of service-level expectations • Prepare and manage reporting, documentation, and communication processes • Perform other duties as assigned by Management

🎯 Requirements

• Bachelor's degree in a relevant field and 5+ years of relevant professional experience, or equivalent combination of education and experience • Master's degree in Social Work, Psychology, Nursing, Public Health, or a related field • Minimum of 2 years of management experience • Minimum of 3 years of experience in human services • Experience administering or coordinating PASRR Level II programs • Experience with financial forecasting and profit & loss (P&L) management • Proficiency in Microsoft Office applications • Intermediate to advanced Excel skills, including data management and analysis • Client relationship management experience preferred • Active LMFT, LMSW, LPC, LCSW, or MSN licensure preferred • Reliable high-speed internet service • Minimum 20 Mbps download speeds / 50 Mbps for shared internet connectivity • Minimum 5 Mbps upload speeds • Private and secure workspace

🏖️ Benefits

• Work/life balance support and flexible arrangements • Performance-based bonuses • Medical, dental, vision, and prescription insurance • Partially funded HSA • Life insurance • Auto, home, renter's, and pet insurance discounts • 401(k) retirement savings plan with company matching • Unlimited time off, holidays, and extended sick leave • Short- and long-term disability coverage • Employee Assistance Program (EAP) supporting physical, emotional, and financial wellness • Employee recognition platform • Tuition reimbursement • Employee perks and discounts • Maximus Wellness Program and resources • Professional development opportunities, including training programs, workshops, and conferences • Employer-paid renewal expenses for licenses and certifications • Company-issued computer equipment

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