Debt Collector Specialist

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MBA Consult US

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

⚖️ Legal

🛡️ Insurance

Consulting • Legal • Insurance

MBA Consult US is a debt resolution and accounts receivable management firm that helps consumers and creditors resolve outstanding debts through compliant collection practices and negotiated payment plans. The company offers customer support to guide individuals through repayment options, accepts major payment methods, and emphasizes regulatory compliance, data security (end-to-end encryption, penetration testing), and industry certifications. MBA Consult US works with creditors to manage accounts, provides transparency to consumers, and engages in community support like donations for teachers' mental health.

📋 Description

• Contact debtors via phone, email, and written correspondence to collect outstanding balances • Negotiate payment plans and settlements in accordance with company policies and applicable regulations • Maintain accurate and up-to-date records of collection activity and debtor communications • Review and analyze delinquent accounts to prioritize collection efforts • Ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and other relevant laws • Collaborate with internal teams to resolve billing disputes and account discrepancies • Meet or exceed monthly collection targets and performance metrics

🎯 Requirements

• Availability to work Wednesday–Sunday, 12:00 PM–8:00 PM Eastern Time (ET), is required • Prior experience in debt collection, accounts receivable, or a related financial role preferred • Strong knowledge of FDCPA regulations and debt collection compliance standards • Excellent verbal and written communication and negotiation skills • Experience with collection software, CRM systems, and Microsoft Office Suite is an advantage • Ability to handle difficult conversations with professionalism and empathy • Strong organizational skills with high attention to detail • High school diploma or equivalent required • Must be legally authorized to work in the US

🏖️ Benefits

• Employee discounts • Health insurance • Paid time off • Competitive Salary • Opportunities for personal development and growth • Collaborative and inclusive environment • Employee assistance programs • Paid Time Off and Sick Days • Recognition programs for outstanding performance • Company-sponsored event and activities • Tools, training, and support needed to succeed