Individual Assistance Director

🔥 11 hours ago

🇺🇸 United States – Remote

💵 $141.9k - $204.2k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

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Michael Baker International

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🎖️ Defense

📦 Logistics

Consulting • Defense • Logistics

Michael Baker International is a leading provider of engineering and consulting services, specializing in design, planning, architecture, environmental management, construction, and program management. The company serves U. S. federal, state, and municipal governments, as well as foreign allied governments and various commercial clients. With more than 3,000 employees across nearly 100 locations, Michael Baker fosters a culture of innovation and collaboration to address challenges faced by clients and communities nationwide.

📋 Description

• Provide strategic leadership and oversight for Individual Assistance programs and disaster survivor support programs • Serve as a senior advisor to SLTT clients regarding Individual Assistance programs, policies, operational strategies, and recovery needs • Lead and manage IA project teams, including program managers, supervisors, case management personnel, housing specialists, technical staff, and other project resources • Establish project priorities, staffing requirements, performance expectations, operational procedures, and delivery standards • Provide leadership and technical guidance related to FEMA Individual Assistance programs and other survivor services, housing assistance, disaster case management, unmet needs, and community resources • Assist clients with developing and implementing scalable recovery programs following hurricanes, floods, wildfires, severe storms, and other disaster events • Develop operational strategies, staffing models, workflows, policies, procedures, and performance measures for IA programs • Monitor program performance, staffing levels, service delivery, schedules, budgets, deliverables, and contractual requirements • Identify program risks, operational challenges, service gaps, and emerging survivor needs and develop mitigation strategies • Coordinate with FEMA, state emergency management agencies, local governments, tribal and territorial governments, voluntary organizations, community partners, and other stakeholders • Develop and maintain effective relationships with senior client leadership and government officials • Ensure compliance with program requirements, client policies, privacy standards, and applicable regulations • Provide leadership, coaching, mentoring, and performance management support to managers, supervisors, and project staff • Support workforce planning, recruiting, mobilization, training, and staff development initiatives • Participate in client meetings, executive briefings, operational planning sessions, and recovery strategy discussions • Support development of scopes of work, staffing plans, technical approaches, proposals, and other business development materials • Assist organizational leadership in identifying emerging client needs and opportunities to expand disaster response and recovery services • Travel to client and disaster-affected locations as required • Oversee multidisciplinary teams supporting disaster response and recovery operations

🎯 Requirements

• Ten (10) or more years of progressively responsible experience supporting, administering, or leading FEMA Individual Assistance programs • Ten (10) or more years of management and leadership experience, including direct supervision of staff, supervisors, and project teams • Significant experience managing complex disaster response and recovery programs • Demonstrated experience advising SLTT leadership and collaborating directly with FEMA • Proven experience resolving complex programmatic issues and leading large-scale disaster operations • Experience working with senior government officials, community organizations, and disaster recovery stakeholders • Experience developing operational strategies, staffing models, policies, and recovery program frameworks • Bachelor's degree from an accredited four-year college or university preferred • Relevant professional experience may substitute for educational requirements • Extensive knowledge of FEMA Individual Assistance and disaster survivor support programs • Demonstrated expertise in FEMA IA programs and policies, including Individual and Households Program (IHP), Mass Care/Emergency Assistance, housing and sheltering, Disaster Case Management, and survivor services • Strong understanding of disaster response and recovery operations and the needs of disaster-affected communities • Proven ability to lead complex, large-scale programs and multidisciplinary teams • Strong personnel management, mentoring, and leadership skills • Knowledge of program operations, service delivery, quality assurance, and performance monitoring • Ability to develop practical solutions and operational strategies in rapidly changing disaster environments • Strong executive-level communication, presentation, and interpersonal skills • Ability to build and maintain relationships with government officials, clients, FEMA representatives, and community stakeholders • Excellent analytical, organizational, problem-solving, and decision-making skills • Ability to manage multiple priorities in a fast-paced, deadline-driven environment • Strong written communication and documentation skills • Ability to lead teams effectively through rapid mobilization and changing operational requirements • Ability and willingness to travel approximately 25% to 50% based on project needs • Ability to adapt to changing project priorities and disaster response and recovery requirements • Project Management Professional (PMP) certification preferred • Additional certifications in emergency management, human services, project management, disaster recovery, or related fields are a plus • Valid driver's license may be required based on travel requirements

🏖️ Benefits

• Medical, dental, vision insurance • 401k Retirement Plan • Health Savings Account (HSA) • Flexible Spending Account (FSA) • Life, AD&D, short-term, and long-term disability • Professional and personal development • Generous paid time off • Commuter and wellness benefits