Senior Specialist, CRM Onboarding – Engagement

🕒 March 3

🏢🏡 New York City – Hybrid

⏰ Full Time

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

McAfee

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1987

🔒 Cybersecurity

🔐 Security

💰 Private Equity Round on 1991-09

Cybersecurity • Security

McAfee is a worldwide leader in online security solutions, focused on protecting people rather than just devices. The company offers adaptive solutions that empower users to confidently engage with life online through integrated, easy-to-use technologies. McAfee is dedicated to transforming online security for families and households globally, ensuring privacy and identity protection. With a strong emphasis on inclusion and innovation, McAfee fosters a culture where diversity is valued, and employees are encouraged to bring their unique strengths to the table.

📋 Description

• Support the strategy and optimization of early-lifecycle and engagement journeys • Design high-impact onboarding and engagement experiences that drive activation, product adoption, and long-term retention • Support strategic vision and performance of onboarding and engagement journeys across CRM channels • Work closely with Marketing Operations to translate lifecycle strategy into executable campaigns • Continuously test and optimize for impact • Understand customer behavior, identify friction points, and design journeys that guide customers from first touch to long-term value

🎯 Requirements

• 5+ years of experience in CRM, lifecycle marketing, or customer engagement roles • Strong experience designing onboarding or engagement journeys within a CRM platform • Comfort working with performance metrics, funnels, and experimentation frameworks • Experience partnering with execution teams while owning strategy and optimization • Excellent storytelling and communication skills • A test-and-learn mindset with attention to detail • Strong project management and organizational skills

🏖️ Benefits

• Bonus Program • Pension and Retirement Plans • Medical, Dental and Vision Coverage • Paid Time Off • Paid Parental Leave • Support for Community Involvement