Client Intake and Conflicts Analyst

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McAngus Goudelock & Courie

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1995

💼 Consulting

🎖️ Defense

🛡️ Insurance

Consulting • Defense • Insurance

McAngus Goudelock & Courie is a metrics-driven law firm that provides defense litigation and insurance coverage counsel primarily to the insurance industry, their insureds, and self-insured organizations. The firm operates across multiple practices including construction, trucking, workers’ compensation, professional liability, and trial litigation from 23 offices and roughly 300 attorneys, emphasizing measurable outcomes and client-focused, business-oriented legal services.

📋 Description

• Evaluate intake information for accuracy and adequacy before opening matters in Aderant Professional • Follow up with attorneys and administrative staff for additional information or clarification • Enter accurate information and apply accurate rate sets in Aderant according to firm protocols • Conduct timely and accurate conflict searches • Open matters upon submission of appropriate information to the Business Intake Group • Address requests received through the New File Requests and Aderant File Maintenance Outlook groups • Maintain and update information in Aderant • Assist with intake during onboarding of new attorneys or transfer of new business • Receive cross-training and assist other departments as needed • Assist with special projects and assignments • Complete daily, weekly, monthly, or as-needed reports • Respond politely to internal staff, clients, and vendors • Work as a member of a team • Perform other duties as necessary or assigned

🎯 Requirements

• Associate’s Degree in accounting or related field • 2–5 years of related work experience required • Experience in an administrative role in an insurance claims department or a similar conflicts-check and new-file/client role at a large, multi-office law firm • Aderant experience is a plus • Excellent listening, verbal communication, and written communication skills • Excellent organizational skills and close attention to detail • Ability to read and write in English • Accurate arithmetic skills • Proficiency in Microsoft Office applications, especially Excel • Ability to take initiative and handle multiple tasks simultaneously • Ability to work efficiently, effectively, and independently under minimal supervision

🏖️ Benefits

• Comprehensive health, dental, and vision insurance • Retirement/401(k) programs • Casual dress code • Mental health support • Employee resource groups • Remote work arrangement