
51 - 200 employees
Founded 2013
🤝 B2B
💼 Consulting
🏛️ Government
B2B • Consulting • Government
McBride is a service-disabled veteran-owned small business that provides cross-industry solutions and support focusing on strategy, operations, and technology. The company is dedicated to delivering results for both public and private sector organizations, utilizing an experienced team to address financial, operational, and system-related capabilities while ensuring high customer satisfaction.
🔥 12 hours ago
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51 - 200 employees
Founded 2013
🤝 B2B
💼 Consulting
🏛️ Government
B2B • Consulting • Government
McBride is a service-disabled veteran-owned small business that provides cross-industry solutions and support focusing on strategy, operations, and technology. The company is dedicated to delivering results for both public and private sector organizations, utilizing an experienced team to address financial, operational, and system-related capabilities while ensuring high customer satisfaction.
• Configure and customize the Salesforce Service Cloud environment to fulfill user stories defined during maintenance and enhancement sprints • Build and maintain Apex, Lightning Web Components (LWC), Flows, and calculated reports tailored to UI Call Center operational metrics • Execute deployments across sandbox and production environments using Copado • Participate in warranty support, root-cause defect analysis, and bug remediation • Lead knowledge transfer sessions and pairing opportunities with NYSDOL technical personnel to foster internal operational independence
• Minimum of 3 years of hands-on Salesforce development and configuration experience, ideally within public sector or large enterprise service/call center environments • Deep proficiency in Salesforce Service Cloud, including Omni-Channel, Cases, Knowledge, Console view, and Flows/Process Automation • Hands-on experience with declarative configuration, including Flows and validation rules • Hands-on experience with custom development, including Apex and Lightning Web Components (LWC) • Experience with Copado for version control, CI/CD, and deployment lifecycle management across Salesforce environments • Ability to build calculated reports, complex matrix/summary reports, and executive dashboards within Salesforce • Strong communication skills to support warranty/transition activities and collaboratively onboard/upskill the NYSDOL technical team
• 401(k) • Dental insurance • Health insurance • Life insurance • Paid time off • Professional development assistance • Referral program • Vision insurance
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