Entry-Level Political Call Center Representative – Republican

Job not on LinkedIn

🔥 2 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $14 - $16 / hour

⏰ Full Time

⚪️ Entry-level

📞 Call Center Representative

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MCI

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2002

📦 Logistics

📣 Marketing

🏥 Healthcare

Logistics • Marketing • Healthcare

MCI is an American multinational conglomerate holding company headquartered in Miami Beach, FL, providing a wide range of tech-enabled business process outsourcing (BPO) solutions. The company specializes in customer experience (CX) services, including call center operations, both inbound and outbound services, digital engagement, and technology solutions. With a focus on reducing operating costs and improving performance for its clients across various industries, MCI has earned a reputation as one of the fastest-growing call center companies in the USA, serving globally with a strong commitment to excellence and innovation.

📋 Description

• Make outbound phone calls on behalf of the Republican Party to encourage voter turnout for the presidential election • Handle inbound and outbound contacts courteously, promptly, and professionally • Listen to customers, understand their needs, and resolve issues • Research systems for missing information and coordinate with other departments as needed • Follow client program processes, scripts, policies, and procedures • Use systems and technology to complete account-management tasks • Accurately document and process customer claims • Use the knowledge base and training to answer customer questions • Protect confidential and personal information • Escalate customer issues to appropriate staff and managers • Promote first-call resolution through effective problem solving and call handling • Attend meetings and training and review new training materials • Follow attendance and work-schedule requirements

🎯 Requirements

• Must be 18 years of age or older • High school diploma or equivalent • Experience with data entry using a computer • Ability to read and speak English fluently • Wired high-speed internet connection with download speed of 20 Mbps or higher • Excellent organizational, written, and oral communication skills • Typing speed of 20+ words per minute • Ability to work regularly scheduled shifts during operating hours, including training • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) • Familiarity with computer and Windows PC applications and ability to learn new complex computer systems • Reliable attendance and punctuality • Ability to evaluate, troubleshoot, and follow up on customer issues • Aptitude for conflict resolution, problem solving, and negotiation • Customer-service orientation • Ability to multitask, stay focused, and self-manage • Strong team orientation and customer focus • Ability to thrive in a fast-paced, changing environment • Excellent interpersonal and relationship-building skills • Must be authorized to work in the country where the job is based • Must be willing to undergo a Level II background and/or fingerprint security investigation • Must be willing to submit to drug screening • Preferred but not required: one year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment • Preferred but not required: work-at-home experience • Preferred but not required: state or federal work experience

🏖️ Benefits

• Paid time off and paid holidays • Daily, weekly, and monthly contests with cash bonuses and prizes • Comprehensive medical, dental, and vision coverage for eligible full-time employees after 60 days • MEC medical plans available to all employees after 30 days • Retirement savings programs, where available • Short-term disability coverage • Life insurance options • Accident and critical illness insurance • Career growth and internal promotion opportunities • Paid training • Team-oriented work environment • Casual dress code