Customer Account Specialist

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🔥 0 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $24 - $40 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

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McKesson

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1833

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

McKesson is a diversified healthcare leader specializing in pharmaceutical distribution, medical supplies, and healthcare services. Their solutions facilitate patients' access to life-changing therapies, support efficient operations for pharmacies, health systems, and clinics, and address critical issues such as drug shortages through a resilient supply chain. McKesson provides comprehensive services such as pharmacy management software, consulting, and technology solutions for specialty practices, focusing on improving health outcomes and advancing the pharmaceutical industry. They work closely with biopharma companies to enhance medication access, adherence, and commercialization while supporting oncology and biopharma practices through data-driven insights and real-world evidence.

📋 Description

• Develop and maintain effective working relationships with physicians, administrators, C-suite stakeholders, pharmacists, nurses, and other clinic personnel • Identify and present McKesson services that help clinics make informed decisions, quantifying financial impact where permitted • Conduct quarterly meetings with clinics regarding purchasing trends and GPO optimization • Retain customers through negotiation of distribution agreements with McKesson and aggregate partners • Serve as the primary point of contact for McKesson Provider specialty for each aggregate customer in the territory • Collaborate with Onmark GPO, Clinical Specialists, Customer Success Managers, Customer Care, Medically Integrated Dispensing, Advisory Services, Finance, Pricing, and Operations • Coordinate internal and external meetings with subject matter experts across McKesson Specialty support businesses • Deliver ongoing sales and account support for an assigned customer group to meet annual Gross Profit and Revenue goals • Promote additional products and services to existing eligible customers

🎯 Requirements

• Degree or equivalent and typically requires 2+ years of relevant experience • 4-year degree required, preferably with an emphasis in sales and marketing, business management, or healthcare related field • Microsoft Office Suite • Business acumen and analytics usage to identify opportunities and trends • Working knowledge of the pharmaceutical/healthcare industry • Excellent written and verbal communication skills • Ability to work with various teams to an end resolution and positive result • Organized, accountable, assertive, and focused on results • Strong interpersonal and resource management skills • Ability to work independently and as part of a team in a fast-paced environment • Ability to manage multiple projects simultaneously and meet deadlines • Influential communication, active listening, and ability to customize messages for differing audiences • Sales, account management, and/or sales support experience in a professional setting preferred • Must be authorized to work in the US unrestricted; position is not eligible for sponsorship • Able to travel extensively overnight to customers within a specified book of business—30% by car and plane • Must have a valid driver's license with a clean, active, unrestricted driving record/MVR

🏖️ Benefits

• Competitive compensation package • Annual bonus or long-term incentive opportunities may be offered • Remote/Home Office work environment when not traveling • Reasonable accommodation for applicants with disabilities