Health System Account Liaison

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☕ Washington – Remote

☕ Washington – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

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McKesson

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1833

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

McKesson is a diversified healthcare leader specializing in pharmaceutical distribution, medical supplies, and healthcare services. Their solutions facilitate patients' access to life-changing therapies, support efficient operations for pharmacies, health systems, and clinics, and address critical issues such as drug shortages through a resilient supply chain. McKesson provides comprehensive services such as pharmacy management software, consulting, and technology solutions for specialty practices, focusing on improving health outcomes and advancing the pharmaceutical industry. They work closely with biopharma companies to enhance medication access, adherence, and commercialization while supporting oncology and biopharma practices through data-driven insights and real-world evidence.

📋 Description

• Support the field sales team in delivering a high-quality customer experience • Interact with pharmacy personnel, including Directors, Buyers, and other pharmacy staff • Manage customer relationships and develop existing business or accounts • Manage customer satisfaction and support problem resolution • Facilitate proactive communication between customers and McKesson teams • Perform sales and administrative tasks for small to mid-size accounts under supervisor direction • Negotiate or navigate the contracting process • Present products, solutions, or services to customers • Design solutions to meet customer needs • Work with the field sales team on the customer roadmap and renewal strategy • Interface with customers, field sales, and internal and external team members on customer support functions • Spend the majority of time at customer sites

🎯 Requirements

• Degree or equivalent and typically requires 2+ years of relevant experience • 4-year college degree or 2+ years of equivalent experience • Ability to travel up to 75% by car • Valid driver’s license with a clean driving record • Attention to detail, organizational, and problem resolution skills • Ability to thrive in a dynamic environment and navigate organizational complexity and change • Advanced verbal, non-verbal/interpersonal, and written communication skills • Energetic self-starter with a passion for customer service • Intermediate proficiency with MS Office, including Word, Excel, and PowerPoint • Healthcare or distribution experience preferred • Large percentage of computer-based work required • 75% travel within assigned territory

🏖️ Benefits

• Competitive compensation package • Annual bonus or long-term incentive opportunities may be offered • McKesson Total Rewards benefits • Equal employment opportunities • Reasonable accommodation for applicants with disabilities