Senior Associate, Collections Lead

Job not on LinkedIn

🔥 9 minutes ago

🎰 Nevada – Remote

🎰 Nevada – Remote

💵 $26 - $43 / hour

⏰ Full Time

🟠 Senior

📞 Collections

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This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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McKesson

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1833

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

McKesson is a diversified healthcare leader specializing in pharmaceutical distribution, medical supplies, and healthcare services. Their solutions facilitate patients' access to life-changing therapies, support efficient operations for pharmacies, health systems, and clinics, and address critical issues such as drug shortages through a resilient supply chain. McKesson provides comprehensive services such as pharmacy management software, consulting, and technology solutions for specialty practices, focusing on improving health outcomes and advancing the pharmaceutical industry. They work closely with biopharma companies to enhance medication access, adherence, and commercialization while supporting oncology and biopharma practices through data-driven insights and real-world evidence.

📋 Description

• Manage escalated accounts receivable issues • Drive resolution of high-risk balances and support AR to cash conversion for high value accounts • Serve as the primary contact for second-tier escalations involving high-risk, aged, or disputed receivables • Collaborate with Sales, Legal, and Customer Service to resolve payment delays, disputes, and non-responsiveness • Execute targeted outreach and follow-up on overdue accounts, including final demand letters and pre-collections actions • Perform advanced skip-trace research to locate and engage customers with unreachable or outdated contact information • Monitor aging reports and track escalation outcomes • Provide insights to improve collections performance and reduce bad debt • Identify trends and recommend process enhancements to improve escalation handling and recovery rates

🎯 Requirements

• Minimum 2 years of experience in corporate collections, accounts receivable, or escalation management, preferably in a large enterprise environment • Bachelor’s degree in a related field (business, accounting, finance) OR equivalent work experience • Advanced Excel, including pivot tables, VLOOKUP, and large datasets • SAP and Salesforce proficiency • Complex account reconciliation • Skip tracing and investigative research • Executive-level communication • Customer service in high-pressure scenarios • Proven ability to resolve 2nd tier escalation requests and reduce past due risk • Experience communicating with high level executives and customers • Attention to detail and quick follow-up • Ability to handle complex collections activity with a high level of customer service • Working hours: 10-7p CT/8-5p PT

🏖️ Benefits

• Competitive compensation package • Annual bonus may be offered • Long-term incentive opportunities may be offered • Total Rewards benefits package (specific benefits available via linked benefits information)

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