Accounts Receivable Manager

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MDpanel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2023

🏥 Healthcare

☁️ SaaS

🤝 B2B

Healthcare • SaaS • B2B

MDpanel is a technology-enabled healthcare marketplace and services platform that delivers independent medical opinions and evaluations nationwide across the United States and Canada. The company coordinates IME, QME, AME, medical expert witness work, fitness-for-duty and disability evaluations, peer review, and related medico-legal services while removing administrative burden from physicians. MDpanel operates an AI-powered, end-to-end platform (MDpanel OASIS) and training arm (MDpanel University/Studio) to train physicians, manage appointments, ensure HIPAA-compliant workflows, and connect carriers, TPAs, attorneys, governments, and other stakeholders with a curated panel of clinicians. The platform emphasizes quality, defensibility of opinions, and national coverage with local familiarity, supporting hundreds of thousands of medical opinion deliveries annually.

📋 Description

• Lead, coach, and develop the Accounts Receivable team • Establish performance expectations and monitor departmental KPIs • Oversee accurate and timely customer invoicing across multiple legal entities • Ensure invoices comply with customer contracts and pricing agreements • Resolve complex billing discrepancies and maintain billing procedures • Develop collection strategies and prioritize overdue receivables • Resolve customer payment issues and manage credit recommendations • Oversee cash application and resolve unapplied cash discrepancies • Prepare AR journal entries, account reconciliations, and doubtful-account allowances • Reconcile the Accounts Receivable subledger to the general ledger • Identify automation opportunities and improve NetSuite and billing-system workflows • Develop SOPs and implement Order-to-Cash internal controls • Collaborate with Sales, Customer Success, Operations, and Finance • Support contract reviews, product and pricing implementations, and new customers • Ensure accounting-policy and accounting-standard compliance • Support external audits and maintain revenue and receivable documentation • Prepare AR dashboards and KPI reports and recommend working-capital improvements

🎯 Requirements

• Bachelor’s degree in Accounting, Finance, or Business • 5+ years of progressive Accounts Receivable experience • 2+ years of people management experience • Strong understanding of Order-to-Cash processes • Experience with ERP systems; NetSuite preferred • Advanced Microsoft Excel skills • Excellent analytical and problem-solving abilities • Strong communication and customer service skills • Ability to manage multiple priorities in a fast-paced environment • CPA or CMA designation or progress toward one is nice to have • Experience in healthcare, legal, SaaS, or professional services is nice to have • Experience with multi-entity and multi-currency organizations is nice to have • Experience with U.S. and Canadian operations is nice to have • Experience with workflow automation and process improvement initiatives is nice to have • Valid work authorization for the country in which the applicant is applying • Sponsorship assistance is unavailable

🏖️ Benefits

• Opportunity to build and improve scalable finance processes • Collaborative and growing organization • Key role in strengthening cash flow and improving customer experience • Equal Opportunity Employer • Accommodations available during the application or interview process