Member Enrollment Representative

🔥 2 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MDVIP

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2000

🏥 Healthcare

☁️ SaaS

👥 B2C

💰 Private equity on 2005-01

Healthcare • SaaS • B2C

MDVIP is a US-based healthcare membership company that provides personalized primary care through a network of affiliated physicians. Members pay an annual fee (with options to pay every 3, 6, or 12 months) for access to a dedicated physician who manages a smaller patient panel (~600 patients) allowing longer visits, same-day or next-day appointments, after-hours availability, and a comprehensive Annual Wellness Program that includes advanced labs, in-depth screenings, and a personalized care plan. MDVIP complements existing insurance/Medicare by billing routine and specialist/hospital services through insurance while the membership fee covers the enhanced primary care experience and wellness program. The company also connects members with Medical Centers of Excellence (e. g. , Cleveland Clinic, Mayo Clinic) for advanced care and serves employers looking to improve wellness and retention.

📋 Description

• Sell prospective members on the benefits of MDVIP membership in an affiliated physician practice • Explain the MDVIP program and identify which components generate prospect interest • Engage warm leads through personalized phone calls, emails, and text messages • Handle inbound call activity and document outcomes of inbound and outbound interactions in Salesforce • Identify effective contact channels through strategic calls, emails, and text messages • Conduct proactive outreach, timely follow-up, and schedule enrollment consultations • Collaborate with physicians and their staff to provide a seamless prospective-member experience • Work with sales and marketing teams to align strategies, share insights, and improve lead conversion rates • Meet or exceed KPIs related to lead generation and conversion rates • Provide management with regular reports on lead pipeline status, challenges, and successes • Anticipate and address prospect questions and objections • Manage leads efficiently through every step of the enrollment process

🎯 Requirements

• Bachelor’s degree in business, marketing, communications, or a related field and 1.5 years in a similar role (sales development, business development, or lead generation) with experience in cold outreach; or equivalent combination of education and experience where two years related experience equals one year of schooling • A minimum of 1.5 years of outbound or inbound experience in a B2C sales role • Strong performance as a BDR/SDR with a proven track record in sales, account management with a sales focus, or a related role emphasizing lead conversion • Experience with CRM tools, preferably Salesforce • Experience with inContact is a plus but not required • Goal oriented with a track record of measurable success exceeding company sales goals as an SDR or BDR • Analytical abilities required, including developing actionable and accurate reports from high-level data analysis problems in a consistent and repeatable format • Comfortable using Salesforce or similar platforms to document interactions, manage leads, and track follow-ups

🏖️ Benefits

• Attractive base salary complemented by performance-based incentives • Health, dental, vision insurance • Retirement plans • Ongoing training and leadership development programs • Vacation • Paid Holidays and Personal time • Paid Sick and Family and Medical Leave time as required by law • Flexible Spending Account • Health Savings Account • Dependent Care Flexible Spending Account • Basic and Supplemental Life Insurance & Accidental Death and Dismemberment • Disability Income Protection Plan • Employee Assistance Program • 401(k) retirement program • Fully remote work arrangement