Commercial Logistics Representative, Global

🔥 12 minutes ago

🇺🇸 United States – Remote

💵 $72.8k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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VB Spine

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2025

🏥 Healthcare

🏭 Manufacturing

Healthcare • Manufacturing

VB Spine is a privately held, family-owned medical technology company focused on spine care. The company develops and supplies spinal implants, fixation systems, interbody devices, navigation/CT-fluoro technology, instrumentation, and surgeon education programs designed to support surgeons and care teams and improve patient outcomes. VB Spine emphasizes patient-centered design, global distribution (including a European distribution center), clinical research (including funding for a predictive blood test for adolescent scoliosis), and hands-on surgeon training. The company states metrics such as 120K+ patients served, 140 surgeons hosted in their lab in 2025, 1300+ healthcare professionals educated, and 1200+ issued patents worldwide.

📋 Description

• Coordinate end-to-end logistics for medical device shipments supporting scheduled and urgent surgical procedures • Plan, execute, and track domestic and international shipments of implants, instrument sets, and related materials using carriers, couriers, and 3PL partners • Serve as a primary point of contact for Sales, Customer Service, Distribution, and field teams regarding shipment status, delivery timelines, and issue resolution • Manage urgent, same-day, and expedited shipment requests • Create shipping documentation, labels, commercial invoices, and customs paperwork for global shipments • Monitor shipments in real time, identify potential delays, and resolve issues before they impact surgical schedules • Coordinate inventory movements between warehouses, hubs, hospitals, and physician offices • Support RMA processing, product exchanges, and reverse logistics activities • Maintain accurate shipment records and update ERP/CRM systems for data integrity and audit readiness • Build and maintain relationships with carriers, freight forwarders, customs brokers, and internal stakeholders • Collaborate with Sales, Operations, Quality, Finance, and Supply Chain on order fulfillment • Identify process improvements to enhance service levels, reduce costs, and improve operational efficiency

🎯 Requirements

• High School diploma or equivalent required • 2+ years of experience in logistics, distribution, or supply chain coordination • Medical device, healthcare, or regulated industry experience strongly preferred • Experience coordinating time-sensitive shipments and working with carriers such as FedEx, UPS, or specialized medical couriers • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment • Excellent communication skills (written and verbal) and a customer-service mindset • Proficiency with Microsoft Office, especially Excel • Experience with ERP systems; JD Edwards, SAP, or similar preferred • Attention to detail and ability to maintain accurate documentation • Ability to work effectively under pressure and adapt quickly to changing priorities • Knowledge of basic import/export or customs processes is a plus

🏖️ Benefits

• Potential for overtime • Bonuses and incentives • Comprehensive health, dental, and vision insurance • 401(k) with company match • Paid time off (PTO) and holidays • Ongoing training and professional development opportunities • Opportunity to grow within a fast-paced, dynamic company