Patient Access Director

🔥 2 hours ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

⏰ Full Time

🔴 Lead

👔 Director

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Med-Metrix

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

🏥 Healthcare

☁️ SaaS

🔥 Funding within the last year

💰 Private equity on 2025-09

Healthcare • SaaS

Med-Metrix is a company for which only a minimal web presence was provided (the page only displayed "Loading application... Your web browser must have JavaScript enabled... "). No product, market, or mission details were included in the supplied text. Based on the company name alone, it plausibly focuses on medical or clinical metrics, analytics, or healthcare software, but that is speculative and not confirmed by the provided information. Further public details would be required to be more specific.

📋 Description

• Provide leadership to RCM/AR Follow Up Managers and their teams • Plan, organize and direct overall operations of the Insurance Verification and Authorization Team • Serve as the visionary for Patient Access workflow • Ensure that Med-Metrix stays current with payer regulations and industry requirements • Identify opportunities/risks and establish and convey to VP, Patient Access Services • Maintain an overall objective of maximization of patient satisfaction, reduction of eligibility, benefit and authorization denials • Proactively monitor KPIs, process metrics and SLAs • Review weekly and monthly reporting, and utilize other work tools to review trends in RTE Errors • Provide concise reporting to Executive Leadership on performance benchmarks • Provide management and supervisory duties related to educating and training staff • Interview, hire, train, evaluate, and develop subordinate staff • Develop and maintain quality control programs, including in-depth and individual performance reviews • Orient new hires and provide in-services and training, continuing education, and development • Mentor Manager, Patient Access on strategic thinking, analysis of metrics and effective client communication • Perform a variety of tasks including development of front-end processes and KPIs • Serve as facilitator and lead on Med-Metrix front-end implementations • Represent Med-Metrix on Client Projects and provide communication back to executive leadership • Provide professional and summarized quantitative analysis to Med-Metrix and client executives

🎯 Requirements

• Bachelor’s Degree • 7 yrs. min. experience directing and leading a physician business office/professional services CBO or hospital Patient Access department • Must be experienced in and have extensive working knowledge of all systems related to the revenue cycle • Ability to work well individually and in a team environment • Must be reliable, responsible, goal oriented and flexible • High degree of integrity including ability to successfully deal with sensitive or confidential information • Proficiency in Microsoft Office Suite • Strong interpersonal skills, ability to communicate well at all levels of the organization • Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses • High level of integrity and dependability with a strong sense of urgency and results oriented • Excellent written and verbal communication skills required • Gracious and welcoming personality for customer service interaction.

🏖️ Benefits

• Occasional travel to client sites • Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes.