Intake Coordinator

🕒 September 2

🌵 Arizona, Florida, +15 more states – Remote

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💵 $37.6k - $64.4k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Medica

Medica

1001 - 5000 employees

Founded 1975

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Medica is a nonprofit health plan and insurer with over 50 years of experience that provides individual & family plans, Medicare, Medicaid, and employer-provided health plans. It offers member services and tools for finding providers, managing benefits and claims, wellness programs, and community-focused initiatives through the Medica Foundation to advance health equity.

📋 Description

• Triage communications and transaction requests entering the Network Management division • Perform data entry to ensure transaction requests are properly formatted and routed through existing technology and workflows • Work in a production environment while meeting strict turnaround times and quality standards • Prioritize shifting workloads and adapt to changing priorities • Perform other duties as assigned

🎯 Requirements

• High school diploma or equivalent related experience • 1 year of work experience • Fast and accurate typing proficiency • Working knowledge of Microsoft Word, Excel, and Outlook • Strong customer service skills • Ability to interact effectively with internal and external stakeholders • Comfort working in a fast-paced, rapidly changing environment • Consistent achievement of production, quality, and turnaround time standards • Quick learning aptitude and responsiveness to changes in the industry and operational environment • Strong prioritization and time management skills • Meticulous attention to detail and accuracy • Effective written communication skills • Flexibility to adapt to changing priorities, workloads, and business needs • Primary home address in a state where Medica is registered as an employer: AR, AZ, FL, GA, IA, IL, KS, KY, MI, MN, MO, ND, NE, OK, SD, TN, TX, VA, WI • Legally authorized to work in the United States at the time of application • Medica does not offer work visa sponsorship for this role

🏖️ Benefits

• Competitive medical, dental, and vision benefits • Paid time off (PTO) • Paid holidays • Paid volunteer time off • 401(k) contributions • Caregiver services • Other total rewards benefits

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