ECM Enrollment Representative

Job not on LinkedIn

🕒 June 10

🤠 Texas – Remote

info

💵 $20 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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🗣️🇪🇸 Spanish Required

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MedZed

201 - 500 employees

Founded 2014

🤝 B2B

⚕️ Healthcare Insurance

🌍 Social Impact

💰 $6M Venture Round - MedZed on 2021-10

B2B • Healthcare Insurance • Social Impact

MedZed is a care navigation and outreach company that locates, engages, and manages care for high-risk, hard-to-reach individuals—especially Medicaid members—with unmanaged clinical conditions and unmet social needs. Using locally based Navigators with lived experience, MedZed delivers hands-on, in-person and remote care management to reconnect members to primary, specialty, behavioral health and social services, close care gaps, and reduce avoidable emergency and inpatient use. The company partners with health plans and community organizations across multiple states to improve outcomes and lower costs for vulnerable populations.

📋 Description

• Outreach and consent potential members • Accurately complete enrollment and eligibility documentation for consented individuals. • Maintain accurate records in technology platform for all outreach attempts • Complete warm transfers to local navigators to continue with member’s care. • Complete case conferences with Clinical Advisors and Reviewers as needed. • Compliance with HIPAA and fulfilling mandated reporting requirements.

🎯 Requirements

• High School diploma or equivalent • 1-2 years’ experience in healthcare environment, social services or community-based organizations a plus • Call center or other sales experience • Availability to work a 1:00 pm to 9:00 pm shift • Excellent written and verbal communication skills • Bi-lingual English and Spanish

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