Territory Manager

Job not on LinkedIn

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $73k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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MedZed

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

🏥 Healthcare

⚕️ Healthcare Insurance

🌍 Social Impact

💰 $6M Venture Round - MedZed on 2021-10

Healthcare • Healthcare Insurance • Social Impact

MedZed is a care navigation and outreach company that locates, engages, and manages care for high-risk, hard-to-reach individuals—especially Medicaid members—with unmanaged clinical conditions and unmet social needs. Using locally based Navigators with lived experience, MedZed delivers hands-on, in-person and remote care management to reconnect members to primary, specialty, behavioral health and social services, close care gaps, and reduce avoidable emergency and inpatient use. The company partners with health plans and community organizations across multiple states to improve outcomes and lower costs for vulnerable populations.

📋 Description

• Supervise up to 15 Community Health Navigators • Lead the team to achieve monthly and quarterly performance goals • Oversee outreach and member engagement through door knocks and telephonic outreach • Ensure timely completion of assessments and care plans, delivery of quality care, and successful member graduation • Maintain audit readiness and compliance with HIPAA, documentation standards, and state and health plan regulatory requirements • Set clear expectations, model effective behavior, and maintain open communication • Support the field-based team by spending time in the field • Engage with community-based organizations, health plans, and other partners • Teach and coach the team on escalation protocols, caseload management, safety expectations, and exceptional member care • Manage day-to-day territory operations, including one-on-one performance and caseload reviews • Track individual productivity, growth, member engagement, quality of care, and graduation • Provide ongoing virtual and field-based coaching and development • Provide community-based opportunity resources with the Community Impact Partnership Program Director • Advise Community Health Navigators on SMART goals, interventions, and overcoming member barriers and objections • Resolve issues raised by Community Health Navigators in a proactive and creative manner • Support program expansion, staffing needs, and operational enhancements • Hire, manage, and coach staff • Manage Profit and Loss for the territory • Review and approve payroll, expenses, and other territory compliance requirements • Flex the schedule and potentially be on call during the scheduled work week and other hours as needed • Travel regularly by automobile to client homes and other locations

🎯 Requirements

• Minimum of 3-4 years’ experience managing others working in health, social, or community services • High School Degree or equivalent • Strong analytical skills and clear understanding and comfort with data, dashboards, and reporting tools • Ability to manage a P&L • Ability to adapt to constant change and work well under pressure in a fast-paced and challenging environment • Ability to solve problems, think critically, and collaborate effectively • Understanding of patient centered care and whole person care models • Safely operate a motor vehicle and maintain a valid driver’s license and automobile insurance, as required by job duties and applicable law • Ability to communicate effectively in person, by telephone, and through electronic communication methods • Ability to sit, stand, walk, bend, reach, and use hands and fingers to perform essential job functions • Ability to carry and transport work-related materials or equipment weighing up to 10 pounds occasionally