Health Care Business Intelligence Analyst

🔥 1 minute ago

⏰ Full Time

🟢 Junior

🟡 Mid-level

📊 Business Intelligence Developer

Where this job comes from

Posted on Memorial Hermann Health System's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Memorial Hermann Health System

Memorial Hermann Health System

10,000+ employees

⚕️ Healthcare Insurance

🏥 Healthcare

🧘 Wellness

💰 $5M Grant on 2022-08

Healthcare Insurance • Healthcare • Wellness

Memorial Hermann Health System is a comprehensive healthcare organization that provides a wide range of medical services, including cancer care, cardiovascular services, emergency and trauma care, women’s health, and surgical services. With the largest network of emergency centers in Greater Houston, it focuses on delivering advanced healthcare and wellness programs tailored to individual needs. Memorial Hermann is committed to advancing health equity and enhancing community health through its various medical facilities and services.

📋 Description

• Create business intelligence deliverables supporting critical organizational decisions • Provide domain expertise across areas such as clinical, consumer experience, finance, human resources, marketing, medical insurance, operational effectiveness, and supply chain • Provide analytical insights through reports and dashboard visualizations • Develop and enhance metrics for ongoing performance monitoring • Transform data and information into actionable insights addressing complex business questions • Communicate insights and opportunities to leadership and analytical needs to technical teams • Serve as a domain expert and mentor to other team members • Understand customer problems and define analytical objectives • Procure and integrate necessary data sources • Deliver, implement, and support tools and solutions for customer objectives • Develop, prioritize, and execute projects according to established schedules • Follow technical and documentation standards • Support systems and application programmers in projects and complex problem-solving efforts • Use scripting tools and ServiceNow functionality to automate tasks • Build quality assurance scripts for patch and upgrade testing • Perform data audits and resolve identified issues • Maintain and support ServiceNow operational functions • Escalate defects and incidents to vendors as required • Participate in the Agile Scrum software development lifecycle • Develop and implement enterprise IT tools for managed service delivery • Drive continual service improvement, efficiency, cost optimization, and IT service delivery improvements • Develop and document systems management policies, processes, and procedures • Perform user administration for enterprise management technologies • Troubleshoot and resolve technical issues • Identify evidence of network failures and prevent recurrence • Manage IT enterprise tool data, tickets, root cause analysis, and lessons learned • Adhere to Memorial Hermann policies, procedures, safety standards, budget, productivity, and quality requirements • Support professional development, department goals, mentoring, and competency requirements • Provide safe, caring, personalized, and efficient experiences to patients and colleagues • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in computer science, management information systems, data science, business administration, statistics, or related field, or equivalent experience required • Master’s degree preferred • aCAP or another vendor-neutral analytics certification preferred • Applicable certification or accreditation for domain expertise preferred • Minimum of 2 years professional experience providing similar analytics services for one or more domain areas preferred • Minimum of 2 years professional experience collaborating with customers on analytics deliverables preferred • Minimum of 2 years professional experience building self-service analytic reports, dashboards and/or tools preferred • Experience in a dynamic, matrixed organization with executive exposure • Basic proficiency with MS Office Suite, including Excel, Word, PowerPoint, Visio, and Access • Database querying with SQL • Experience with visualization tools such as Tableau, Sisense, Qlik, or Microsoft Power BI • Experience with statistical tools such as R, Python, SAS, SPSS, or other statistical tools preferred • Critical thinking and creative problem-solving skills • Ability to exert influence without authority and guide customers toward desired analytics outcomes • Ability to draw conclusions from raw data using logic and reasoning • Ability to visualize data meaningfully and communicate necessary actions • Understanding of mathematical and statistical concepts • Exceptional time management and attention to detail • Excellent written and verbal communication skills across multiple management levels • Ability to work independently and as part of a team under established deadlines • Strong customer service, interpersonal, and relationship-building skills • Must be eligible to work without visa sponsorship

🏖️ Benefits

• Professional growth and development opportunities • Mandatory/continuing education and skills competency support • Mentorship and preceptor opportunities • Visa sponsorship not available

Apply Now

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