Wholesale Representative

🔥 1 minute ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $20 - $27 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Mercola

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1997

🛍️ eCommerce

👥 B2C

🧘 Wellness

eCommerce • B2C • Wellness

Mercola is an online direct-to-consumer retailer and brand focused on health and wellness products. The company operates an e-commerce marketplace selling dietary supplements (vitamins, probiotics, omega-3s, specialized formulations), sports nutrition, personal care and beauty items, healthy foods and groceries, pet health products, and wellness-related home goods. Its site emphasizes natural, organic, regenerative and specialized diet products and offers categories, bundles, and promotional offers for consumers.

📋 Description

• Process wholesale and B2B orders accurately from order entry through shipment • Resolve returns, refunds, reships, deductions, and customer issues promptly • Review purchase orders, pricing, quantities, and terms before release • Prepare Certificates of Analysis, vendor forms, new item documentation, and account paperwork • Verify new wholesale accounts and maintain complete customer records • Build relationships with wholesale buyers and support the outside sales team • Grow existing accounts through cross-selling, upselling, and customer education • Monitor pricing policies, account compliance, inventory availability, and product dating • Maintain CRM records, promotions, discounts, and account information • Serve as the primary contact for wholesale phone and email inquiries

🎯 Requirements

• Exceptional attention to detail with consistently accurate work • Experience managing high-volume order processing or customer account administration • Strong Microsoft Excel skills, including formulas, lookups, sorting, filtering, and pivot tables • Excellent written and verbal communication skills • Strong organizational skills with outstanding follow-through • Ability to manage multiple priorities while maintaining accuracy • Experience using CRM, database, or order-management systems • Comfortable working independently while collaborating across teams • Preferred: Experience supporting wholesale or B2B customers • Preferred: Knowledge of health, wellness, or nutritional supplement products • Preferred: Experience with customer account management and inside sales support • Preferred: Familiarity with pricing compliance and wholesale account administration

🏖️ Benefits

• Medical, Dental, and Vision coverage • Accident, Hospital Indemnity, and Critical Illness • Employee Assistance Program (EAP) • Employer Paid Life and AD&D Insurance • Optional Supplemental Life and AD&D Insurance • Short- and Long-Term Disability Insurance • Flexible Spending Accounts • Health Savings Accounts • Dayforce Wallet – get paid as you earn • Employee Discount • Retirement Planning (401k with matching contribution) • Pet Insurance • Wellness Program Offerings • Paid Time Off, accrued per pay period based on years of service, starting at 10 days annually • 9 Paid Holidays per year, including 1 floating holiday • Collaborative team environment • Professional growth through increasing account ownership and responsibility • Stable, full-time employment