Technician

Job not on LinkedIn

🔥 4 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👻 Ghost score 15%

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Mercury GSE

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1948

🚀 Aerospace

🤝 B2B

📦 Logistics

Aerospace • B2B • Logistics

Mercury GSE is a provider of ground support equipment and services for the aviation industry. It offers a full-service portfolio including short-term rentals, leasing, sales and maintenance of ground handling equipment such as belt loaders, aircraft GPUs, dollies, aircraft tractors, baggage tugs, pushback tractors and other airport ground equipment. Mercury GSE positions itself as a B2B partner to airlines and airports, emphasizing premium service, unrivaled support, and reliable, high-performance fleet availability.

📋 Description

• Perform complex technical troubleshooting, diagnostics, and repairs on the Company’s fleet of ground support equipment • Serve as the primary deployed technical resource and customer contact for equipment issues • Establish, grow, and nurture customer relationships • Troubleshoot, disassemble, clean, inspect, repair, rework, replace, fabricate, assemble, install, and adjust ground support equipment, machinery, accessories, and parts • Perform field diagnostics while meeting safety, quality, and documentation standards • Diagnose and repair powertrain assemblies, sub-assemblies, and components • Use diagnostic tools to test, analyze, collect repair data, and calibrate equipment • Perform advanced diagnostics and complicated repairs • Use diagnostic software to read, delete, and regenerate codes • Read and navigate electrical and hydraulic schematics • Troubleshoot, repair, and adjust electrical and hydraulic systems and components • Diagnose and repair or replace air conditioning systems and components • Perform quality control checks on completed maintenance and repairs • Identify and implement process improvements and best practices in GSE maintenance and operations • Complete work assignment forms, service documentation, work orders, inspection reports, and diagnostic reports • Maintain tools and equipment in safe, effective working condition • Report safety violations, equipment misuse, or improperly performed work to a supervisor or lead • Maintain a clean, hazard-free work area • Travel regularly to customer locations within the assigned region and periodically out of area • Perform other related duties as assigned

🎯 Requirements

• High School Diploma or GED • 7+ years progressively responsible experience in heavy diesel vehicle experience preferred • Proven history of effectively interacting with customers, problem solving issues, and building positive customer relations • Expert knowledge of ground support equipment inspection and ability to diagnose mechanical equipment issues • Able to work independently with limited direct supervision in a remote/field-based role • Demonstrated ability to manage priorities and service calls in a customer-driven environment • Able to complete and submit service documentation (work orders, inspection reports, diagnostics) and communicate status updates remotely • Possess strong leadership, organizational, and communication skills • Able to read electrical and hydraulic schematics • Must be able to travel 100% of the time, within short notice at some opportunities • Travel will consist of domestic and international to support Mercury GSE customers • Must perform work with own tools • Must possess and maintain a valid driver’s license • Valid ASE certification or other Diesel certification is a plus • Must be able to secure proper airport authority security badges • Ability to stand, walk, sit, talk or hear; bend, lift, carry, and/or move up to 50 pounds • Specific vision abilities required include close, distance, color, peripheral, and depth perception, and ability to adjust focus

🏖️ Benefits

• 24/7 customer support environment • Equal employment opportunity and harassment-free work environment • Reasonable accommodations for individuals with disabilities

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