AI Context Operations Lead

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Mercury

201 - 500 employees

Founded 2019

💳 Fintech

💸 Finance

☁️ SaaS

Fintech • Finance • SaaS

Mercury is a financial technology company that provides online business banking services, although it is not a bank itself. It partners with FDIC-insured banks like Choice Financial Group, Column N. A. , and Evolve Bank & Trust to offer banking services. Mercury aims to simplify financial operations for startups and businesses by offering a range of services including checking and savings accounts, treasury management, corporate cards, expense management, invoicing, and accounting automations. The platform is designed to streamline various banking tasks and enhance financial workflows with features like fraud monitoring and account security. It also offers investment opportunities through its Mercury Treasury product and startup support through its Mercury Raise platform.

📋 Description

• Own Mercury's knowledge infrastructure • Build the knowledge layer on top of Mercury's AI infrastructure • Own the reporting layer • Drive company-wide adoption of standardized systems and practices • Continuously improve how Mercury captures, organizes, and uses knowledge

🎯 Requirements

• 5–8 years of experience in program or product operations, technical program management, product management, data, or similar roles • Think like a systems designer and knowledge architect • Comfortable working with technical systems, including APIs, data models, analytics, and tools like Linear, GitHub, Metabase, and modern AI platforms • Hands-on experience using AI to create leverage through workflows, automations, agents, or other practical applications • Influence organizations through strong judgment, clear communication, and thoughtful execution

🏖️ Benefits

• base salary • equity (stock options) • benefits

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