Relationship Manager

🔥 18 hours ago

🏄 California, New York, +1 more states – Remote

🏄 California – Remote 🗽 New York – Remote 🌲 Oregon – Remote

💵 $107.5k - $134.3k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mercury

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

💳 Fintech

🏦 Banking

☁️ SaaS

Fintech • Banking • SaaS

Mercury is a software-driven fintech that provides business and personal banking products built for startups and small to mid-size companies. Its platform offers business checking and savings, Treasury products, business credit cards and spend management, payments and invoicing, accounting integrations and AI-powered automations, plus APIs and developer tools. Mercury partners with FDIC-insured banks to offer deposit protection, emphasizes virtual cards, granular spend controls, and workflow automations for teams, agencies, ecommerce brands, VC funds, and crypto businesses. The product is positioned as an all-in-one banking and finance platform delivered through a modern app and API.

📋 Description

• Serve as the first relationship contact for startups, ensuring they get the most business value out of Mercury • Build relationships across startup teams and help them grow and scale while adopting Mercury’s core suite • Execute playbooks for consistent engagement across a large portfolio of startups, focused on optimization, retention, and growth • Proactively retain, expand, and surface opportunities and high-growth startups across the book of business • Collaborate with Sales, Partnerships, and Product to advocate for the customer experience and improve it • Identify new business opportunities within existing accounts and drive account growth

🎯 Requirements

• 2–4 years in FinTech, Customer Success, early-stage banking, or startup-facing Account Management • Experience working with founders or early-stage teams; comfort with ambiguity and speed • Effectively managing a large book of accounts with automation and playbooks without losing personal touches • Strong communication skills and responsiveness across Slack and email • Ability to attend in-person events (<20%) • Customer-first, process-driven mindset • Strong documentation, proactive communication, and project management • Series 65 license, CFP, or CFA charterholder are bonus points

🏖️ Benefits

• Base salary • Equity (stock options/RSUs) • Benefits • Reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs