Senior Benefits Account Manager

Job not on LinkedIn

🔥 6 minutes ago

🏄 California, New York, +1 more states – Remote

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💵 $109.5k - $152.1k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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Logo of Mercury

Mercury

1001 - 5000 employees

Founded 2017

💳 Fintech

🏦 Banking

☁️ SaaS

Fintech • Banking • SaaS

Mercury is a software-driven fintech that provides business and personal banking products built for startups and small to mid-size companies. Its platform offers business checking and savings, Treasury products, business credit cards and spend management, payments and invoicing, accounting integrations and AI-powered automations, plus APIs and developer tools. Mercury partners with FDIC-insured banks to offer deposit protection, emphasizes virtual cards, granular spend controls, and workflow automations for teams, agencies, ecommerce brands, VC funds, and crypto businesses. The product is positioned as an all-in-one banking and finance platform delivered through a modern app and API.

📋 Description

• Guide customers through designing benefits packages and selecting appropriate plans • Own the end-to-end enrollment process, including accurately and timely completing and submitting insurance forms • Maintain accurate health insurance information in company systems • Proactively communicate with customers to resolve issues • Build and refine internal processes to prevent missed enrollments • Solve complex benefits problems across carriers, platforms, and regulations • Manage the client lifecycle at renewal, including option selection and open enrollment

🎯 Requirements

• An active Life & Health broker license; required to be considered for this role • Experience selling or administering small group benefits across multiple states, with a focus on SMBs and startups • Exceptional detail orientation • Deep customer empathy • Clear, direct communication and ability to explain complex benefits decisions in plain English • Be in the top 5% of your peers • Ability to work in the United States, including San Francisco, New York, Portland, or remote within the United States

🏖️ Benefits

• Base salary, equity (stock options/RSUs), and benefits • Equal Employment Opportunity employer • Reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs

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