Patient Access Operational Strategist

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Mercy

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1886

🏥 Healthcare

🤝 Non-profit

🧘 Wellness

💰 Grant on 2025-05

Healthcare • Non-profit • Wellness

Mercy is a large, community-focused nonprofit health system that operates hospitals, clinics, urgent and convenient care centers, and telehealth services. It offers patient-facing services including appointment scheduling, billing and payment options, provider directories, patient portals, multilingual support, community health education, and care coordination, with a mission-driven focus on improving health and wellness across the communities it serves.

📋 Description

• Collaborate with executive leaders, Mercy Patient Access leaders, providers/clinicians, and third-party vendors to create strategically customized operational plans that drive high value for Mercy • Support Mercy Patient Access with new acquisitions, patient and caregiver satisfaction, and overall success for all regions within Mercy • Report to the Executive Director of Patient Access • Monitor technology trends and act as a change agent to inspire and ideate innovative technologies that drive business strategy and customer priorities • Strengthen collaborative relationships with technology, innovation, and technology executives • Create an inclusive and supportive environment for the patient access team in alignment with the Mercy Strategic Vision

🎯 Requirements

• High School diploma or equivalent required • At least 7 years of work experience in Patient Access related field • At least 2 years proven success as a Leader/Managerial Experience • Previous director level experience preferred • Proven track record developing automation services and solutions (outside of staffing) • Ability to forge strong, long-lasting relationships with senior leaders and technology teams • Ability to navigate systems and work effectively in Excel • Ability to explain and present complex concepts in an easy-to-understand manner • Solid technical background with understanding and/or hands-on experience in EPIC • Position requires individuals to push, pull, and/or lift 50 pounds on a regular basis • Position requires prolonged standing and walking each shift • Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Tuition support • Matched retirement plans for team members working 32+ hours per pay period