
10,000+ employees
Founded 1886
🏥 Healthcare
🤝 Non-profit
🧘 Wellness
💰 Grant on 2025-05
Healthcare • Non-profit • Wellness
Mercy is a large, community-focused nonprofit health system that operates hospitals, clinics, urgent and convenient care centers, and telehealth services. It offers patient-facing services including appointment scheduling, billing and payment options, provider directories, patient portals, multilingual support, community health education, and care coordination, with a mission-driven focus on improving health and wellness across the communities it serves.
🔥 0 minutes ago
🇺🇸 United States – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
💰 Account Manager
🦅 H1B Visa Sponsor
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10,000+ employees
Founded 1886
🏥 Healthcare
🤝 Non-profit
🧘 Wellness
💰 Grant on 2025-05
Healthcare • Non-profit • Wellness
Mercy is a large, community-focused nonprofit health system that operates hospitals, clinics, urgent and convenient care centers, and telehealth services. It offers patient-facing services including appointment scheduling, billing and payment options, provider directories, patient portals, multilingual support, community health education, and care coordination, with a mission-driven focus on improving health and wellness across the communities it serves.
• Coordinate patient accounts across multiple facets, including insurance/benefit verification, denials management, and collections • Identify assistance programs, such as drug copay cards, for which patients may qualify • Assist patients in enrolling in assistance programs • Monitor services rendered • Bill assistance programs for applicable funds • Monitor insurance company regulations for changes in pre-certification, documentation, or claims submission requirements • Communicate with physicians, staff, patients, and insurance companies • Serve as a resource for other staff and patients • Perform duties consistent with Mercy’s mission, values, and Service Standards
• A minimum of 3 years related experience required • Some college hours in Business, Finance and/or Accounting related courses preferred • Thorough understanding of claims procedures and insurance company regulations • Knowledge of oncology coding and billing • Knowledge of changes in pre-certification, documentation, or claims submission requirements • Interpersonal, organizational, and analytical skills • Ability to work in stressful situations, meet deadlines, and perform daily responsibilities with consistent accuracy • Ability to use logic and good judgment and rapidly identify and initiate corrective actions when problems arise • Effective written and oral communication skills • Ability to deal effectively with VBO management and co-workers in demanding situations
• Medical coverage • Dental coverage • Vision coverage • Paid time off • Tuition support • Matched retirement plans for team members working 32+ hours per pay period • Caring, collaborative team environment • Opportunities to shape the future of healthcare through innovation, technology, and compassion • Growth opportunities
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