Registrar, Director of Academic Records

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $112k / year

⏰ Full Time

🔴 Lead

👔 Director

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Logo of Merit America

Merit America

51 - 200 employees

Founded 2018

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Merit America is an educational organization focused on providing skills-based training for individuals looking to start or advance technology careers. The company offers programs in IT support, data analytics, UX design, cybersecurity, project management, and Java development, among others. Learners can gain industry-recognized credentials through flexible online courses while continuing to work or manage other responsibilities. Merit America supports students with career coaching and job success teams, aiming to ensure employability and career advancement. The program is designed to be accessible with no upfront costs, allowing payment after securing employment, and it offers a supportive community of peers and alumni.

📋 Description

• Design, construct, and maintain all registrar functions at Meritus College • Build and lead the Office of the Registrar • Draft, socialize, and shepherd registrar policies through governance • Establish and maintain the Academic Catalog, including content architecture, approval workflow, version control, publication cycle, and archive • Build registrar service infrastructure, intake and case management, service-level standards, escalation paths, and self-service documentation • Define academic authority, documentation requirements, and audit trails • Lead SIS requirements definition, configuration, academic structure setup, and lifecycle governance with IT • Establish the student-record data dictionary and data integrity controls • Certify the accuracy of official institutional data • Establish records custody, retention, destruction schedules, disaster recovery, and teach-out plans • Set and publish the academic calendar • Support the enrollment lifecycle, including registration, add/drop, withdrawal, leave, reinstatement, program changes, and enrollment verification • Build and operate the degree audit; resolve exceptions and substitutions; certify candidates for conferral • Design credential issuance, including diplomas, digital credentials, transcripts, secure delivery, and degree verification • Establish transfer-credit and prior-learning evaluation criteria, articulation, awarding limits, residency requirements, posting, and appeals • Produce registrar contributions to accreditation and maintain evidence files • Own registrar-side state authorization obligations and reporting • Define cohorts and metrics for institutional effectiveness reporting • Train faculty, coaches, admissions, and student services on records obligations, FERPA, deadlines, and grading practices

🎯 Requirements

• Eight or more years of progressively responsible experience in a registrar’s office, academic records, or academic operations function in higher education, including at least three years at the associate registrar level or above • Demonstrated ownership of core registrar systems and processes, having personally led at least one substantial build or rebuild, such as an SIS implementation or migration, a degree audit build, a catalog or curriculum-of-record system, or a transcript and credentialing redesign • Track record of writing academic policy and moving it through institutional governance • Direct participation in self-study, evidence preparation, site visits, substantive change filings, or annual reporting • Deep FERPA fluency, including practical judgment in ambiguous disclosure situations • Student information system expertise, including requirements definition, configuration decisions, underlying data model understanding, structural troubleshooting, and vendor accountability • Working knowledge of federal and state regulatory requirements affecting academic records, Title IV eligibility requirements, state authorization and reciprocity obligations, IPEDS and Clearinghouse reporting • Ability to define metrics precisely, interrogate data for integrity issues, produce accurate reporting, and explain discrepancies • Candidates must reside within the 50 states or District of Columbia and have full authorization to work in the 50 U.S. states and District of Columbia • Must be authorized to work in the U.S.; Merit America does not offer employment visa sponsorship

🏖️ Benefits

• Medical, Dental and Vision insurance (100% Paid Employee Only Coverage) • Flexible Spending Account and Health Savings Account • Dependent care Flexible Spending Account • Health Reimbursement Account fully funded by Merit • Education & personal development reimbursement • Catalog of courses for professional learning and development • Short and long-term disability • Flexible PTO (after a 90-day introductory period) • Paid Parental Leave and Adoption benefits (after 1 year of employment) • 11 federally recognized holidays • 2 week holiday office closure in December/January • 401(k) retirement plan with automatic Merit contribution • Wellness Benefits/Wellness Resources • Discount perks at work program • Phone/technology stipend • Home office setup stipend • Affinity groups and community building via virtual, in-person, and/or regional meetups

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