Mortgage Manager – Post-Close Audit, Quality Control

🔥 2 minutes ago

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MetaSource

501 - 1000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

MetaSource is a digital transformation company specializing in intelligent document processing (IDP) and AI-driven process management. The company offers a range of services designed to automate and streamline business processes, including digital mailrooms, document management, compliance services, and business process automation solutions. With over 30 years of experience, MetaSource serves a variety of industries including financial services, government, healthcare, and transportation. Its solutions help organizations reduce manual tasks, improve efficiency, and achieve regulatory compliance, making business operations more efficient and cost-effective.

📋 Description

• Manage all post-close quality control and audit activities. • Conduct and oversee forensic loan reviews to identify documentation, compliance, fraud, and underwriting deficiencies. • Prepare audit findings and ensure timely resolution of deficiencies. • Serve as the subject matter expert for Non-QM and DSCR loan programs. • Review complex loan structures, income calculations, asset utilization, bank statement programs, and DSCR transactions. • Ensure adherence to investor-specific guidelines and requirements. • Provide guidance and training to operations and underwriting teams. • Analyze audit results to identify recurring defects, trends, and process gaps. • Develop quality scorecards, reporting metrics, and performance dashboards. • Lead root-cause analysis and corrective action initiatives. • Manage client experience initiatives and resolve escalated post-closing concerns. • Partner with internal teams to improve service levels and borrower satisfaction. • Maintain strong relationships with clients, investors, correspondents, and business partners. • Ensure timely communication and resolution of quality-related issues.

🎯 Requirements

• Minimum 10 years of direct mortgage underwriting experience. • Extensive experience with Non-QM and DSCR lending programs. • Strong background in post-close audits, forensic reviews, and quality control. • Proven experience identifying quality trends and implementing corrective action plans. • Previous management or team leadership experience preferred. • Advanced knowledge of mortgage underwriting, investor guidelines, and regulatory compliance. • Strong analytical, investigative, and problem-solving abilities. • Excellent client relationship management and communication skills. • Experience with mortgage LOS, quality control, and reporting systems. • Ability to manage multiple priorities in a fast-paced environment.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off

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