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Broker Success Associate

Job not on LinkedIn

🔥 5 minutes ago

🇺🇸 United States – Remote

đź’µ $55k - $76.4k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

đź‘» Ghost score 0%

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Logo of Method Workers' Comp

Method Workers' Comp

51 - 200 employees

🏥 Healthcare

đź’Ľ Consulting

🛡️ Insurance

Healthcare • Consulting • Insurance

Method Workers' Comp is a company that specializes exclusively in workers' compensation insurance. With a focus on delivering industry-leading results through comprehensive and exclusive programs, Method Workers' Comp provides a wide range of services, including claims administration, managed care, and premium audit, particularly targeting underserved industries and tough-to-place accounts. Known for their exceptional customer service and fast, efficient policy management through leading-edge technology, they cater to a variety of industries across all non-monopolistic states in the United States. Method Workers' Comp is committed to supporting agency partners and offers competitive commissions through both exclusive markets and independent agents.

đź“‹ Description

• Provide support over email, phone, and chat to brokers and policyholders while focusing on the customer experience • Look for innovative approaches to solving customer problems • Help brokers navigate the online experience and own the quoting, binding, and endorsement processes • Serve as a subject matter expert on Attune and its insurance products and processes • Collaborate cross-functionally with marketing and product and engineering teams to use broker feedback to improve customer experience • Report and navigate system outages and technical issues impacting customers • Perform licensed policy management tasks

🎯 Requirements

• A mix of combined education and/or work experience that has prepared you for this role • You have worked in a fast-paced, customer-focused role • You are process-driven and rely on data and analytics to evaluate success and make improvements • You have excellent written, interpersonal, and oral communication skills • You are a highly organized person with excellent attention to detail • 1+ years of insurance experience is a plus, but we are happy to teach you • A P&C license is plus, but not required at hire • Proficiency in Spanish is a plus

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