HRIS Operations Specialist

Job not on LinkedIn

🔥 33 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟢 Junior

⚙️ Operations

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Methodist Le Bonheur Healthcare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1918

🏥 Healthcare

⚕️ Healthcare Insurance

💰 Grant on 2021-06

Healthcare • Healthcare Insurance

Methodist Le Bonheur Healthcare is a comprehensive healthcare system serving the Memphis and Mid-South region since 1918. The organization provides a wide range of medical services, including emergency care, cardiology, cancer care, neurology, orthopedics, hospice care, and women's health. Methodist Le Bonheur Healthcare is focused on delivering quality healthcare with a compassionate approach, offering patient resources like financial assistance, patient portals, and support groups. Their facilities include numerous specialty hospitals such as Methodist University Hospital, Le Bonheur Children's Hospital, and more. Committed to community impact and faith-based health initiatives, the organization also offers educational resources and classes for healthcare professionals.

📋 Description

• Manage intake, assignment and timely resolution of HRIS requests • Complete initial assessment and investigation of system and operational issues • Reassign requests when appropriate to support proper resolution • Assess, prioritize and escalate requests based on business needs • Provide direct support for standard reporting, transactional loads, field/value changes, regulatory/compliance processes and data integrity audits • Provide indirect support for system releases, fixes and patches across HCM Technology areas • Support testing of technical HCM business solutions • Collaborate with IT, HR partners, ERP leads, leadership and external stakeholders • Maintain security, integrity and confidentiality of patient, business and human resource data • Respond on a 24/7 on-call basis to application issues • Travel to organizational areas, local and remote, as needed • No supervisory or lead responsibilities

🎯 Requirements

• Required: Bachelor's Degree in Information Technology • Required: 1–3 years of professional HR or related experience in a clinical/hospital business support role • Ability to learn and support resolution of business requests • Ability to analyze and direct business requests • Ability to manage and prioritize competing priorities in a fast-paced environment • Strong organizational skills • HCM application knowledge • Demonstrated oral and written communication skills • Meeting facilitation skills • Internal and external collaboration skills • Advanced Microsoft Office Suite skills • Ability to work varying hours and respond on a 24/7 on-call basis • Ability to travel to any area of the organization as needed • Must provide own transportation • Ability to occasionally lift and/or move equipment up to 25 pounds without assistance and up to 40 pounds with assistance • Ability to occasionally crouch, kneel, bend and/or crawl and use small hand tools • Ability to sit for extended periods • Ability to understand complex verbal and written communications • Ability to interpret equipment status indicators and technical documentation

🏖️ Benefits

• Employer of choice and career growth opportunities • Mission-driven work caring for the community and patients • Family, team and Power of One culture • 24/7 on-call support responsibilities

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