Director of Payor Relations

🕒 July 8

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 39%

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Logo of Metro Vein Centers

Metro Vein Centers

501 - 1000 employees

Founded 2008

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Metro Vein Centers is a network of nationally-accredited outpatient vein clinics providing patient-centered diagnosis and minimally invasive treatments for varicose and spider veins. The company operates clinics across multiple U. S. states staffed by board-certified vein specialists, offering procedures such as radiofrequency and laser ablation, sclerotherapy, and Venaseal, with many treatments covered by insurance. Metro Vein Centers emphasizes state-of-the-art, ultrasound-guided care, high patient satisfaction, free evaluations, and both medical and cosmetic relief for vein disease.

📋 Description

• Own all payor relationships, contracts, negotiations, and strategic initiatives across an assigned regional portfolio • Lead negotiations with commercial, Medicare Advantage, and Medicaid managed care plans • Maintain knowledge of the regional payor landscape, contract status, network participation, fee schedules, and market dynamics • Build senior-level relationships with health plan contracting and network management teams • Keep contracts, fee schedules, amendments, and provider enrollment statuses accurate and current • Resolve complex payor issues, including claims disputes, authorization denials, credentialing holds, payment variances, and systemic billing problems • Manage contract modeling, reimbursement methodologies, fee schedules, and contract term dates • Interpret contract terms and state-specific requirements into operational guidance • Monitor payor performance, reimbursement trends, policy changes, revenue leakage, underpayments, and denial patterns • Conduct market reviews to identify network participation gaps • Develop financial models, benchmarking analyses, and rate impact assessments • Develop and execute regional payor strategy aligned with enterprise growth and net revenue goals • Build dashboards and KPI reporting for contract profitability, denial trends, payor performance, and reimbursement variances • Identify revenue improvement opportunities and implement corrective plans • Monitor CMS policy, state regulatory changes, and commercial payor developments • Assess prospective expansion markets and identify payor targets and contracting timelines • Lead payor outreach, contract execution, and enrollment coordination for new market entry • Support enterprise-wide payor strategy initiatives • Lead cross-functional communication, education, and process standardization • Establish and maintain SOPs for consistent execution, site launches, and market expansions • Partner with Credentialing and Enrollment on provider participation • Report regional payor performance, risks, and strategic updates to the VP of Payor Strategy

🎯 Requirements

• Bachelor’s degree in Healthcare Administration, Business, Finance, or a related field • 8+ years of progressive experience in managed care contracting, payor relations, or healthcare revenue cycle within a multi-site or multi-state organization • Demonstrated history of managing or leading teams, functions, or cross-functional initiatives • In-depth knowledge of commercial payor structures, Medicare Advantage, and Medicaid managed care variations across multiple states • Strong analytical skills, including interpreting reimbursement terms, modeling contract scenarios, and translating claims data into actionable strategy • Proven track record negotiating and executing complex payor contracts with measurable, positive revenue impact • Proficiency with contract modeling tools, RCM systems, and analytics platforms such as Tableau or equivalent • Excellent communication and relationship-building skills across payor executives, internal leadership, and cross-functional stakeholders • Ability to manage multiple complex projects across regions with competing priorities and minimal day-to-day oversight • Experience in a PE-backed, multi-state healthcare organization, MSO, specialty medical group, or ASC environment • Familiarity with multi-state credentialing, provider enrollment, and taxonomy compliance in a specialty practice setting • Knowledge of value-based care, risk arrangements, and payor quality programs • Experience with Athena Practice or a comparable practice management and RCM platform • Established relationships with national and regional commercial payor contracting and network management teams

🏖️ Benefits

• Professional development and advancement opportunities • Equal opportunity employment practices • Compensation and benefits administered in accordance with applicable laws

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