Global Transient Sales Manager

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Logo of MGM Resorts International

MGM Resorts International

10,000+ employees

✈️ Travel

📣 Marketing

🏨 Hospitality

Travel • Marketing • Hospitality

MGM Resorts International is a global hospitality and entertainment company renowned for its luxurious resorts and casinos. With 28 destinations, primarily in Las Vegas, the company offers a blend of exceptional customer service, fine dining, entertainment options, and event facilities. MGM is dedicated to global expansion and emphasizes diversity, sustainability, and philanthropy while providing memorable experiences to its guests. The company boasts a large workforce of 81,000 global employees and is recognized as one of FORTUNE® Magazine’s World’s Most Admired Companies®.

📋 Description

• Cultivate partnerships and prospect high-yield accounts to drive room nights, ADR, and market share • Manage and optimize high-value global transient programs in collaboration with Sales Directors • Maintain account data integrity across GDS, PMS, account extranets, and brand websites • Represent the MGM Resorts portfolio at global tradeshows and support partnership negotiations • Serve as the primary contact for travel agents, agencies, and elite consumers, resolving complex service needs • Coordinate pre-arrival procedures with hotel operations teams for VIP guests • Analyze competitive sets and market trends and provide actionable reporting and insights • Execute pricing strategies and manage rate-loading processes with Hotel Operations, Call Centers, Luxury Reservations, and Finance • Identify, qualify, and route high-yield group opportunities of 10+ rooms per night • Host premier FAM trips and educate partners on services, destination activities, and property amenities • Manage transient sales projects, track progress, identify risks, and help mitigate budget and timeline impacts • Communicate project milestones, budget updates, and timeline adjustments to internal stakeholders

🎯 Requirements

• 5+ years of prior relevant experience in Hotel Sales or related experience • Outstanding verbal and written communication skills • Ability to effectively engage, influence, and present to large audiences across client forums and executive settings • Must be 21 years of age or older

🏖️ Benefits

• Wellness incentive programs to help you stay healthy physically and mentally • Access to company hotel, food and beverage, retail, and entertainment discounts • Discounts with company partners on travel, electronics, online shopping, and more • Health & Income Protection benefits (for eligible employees) • Professional and personal development through programs and networking opportunities • Volunteer opportunities in the community • Competitive rewards and exclusive perks

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