Collections Specialist

🔥 6 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

📞 Collections

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Microbac Laboratories, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1969

🍽️ Food & Beverage

🏥 Healthcare

📦 Logistics

Food & Beverage • Healthcare • Logistics

Microbac Laboratories, Inc. is a family-owned, third-party analytical testing laboratory with over 50 years of experience delivering accredited testing services across environmental, food, life sciences, and specialty testing. Operating a nationwide network of 30+ laboratories, Microbac provides accurate, compliance-focused results and consulting to support regulatory requirements, quality assurance, and public health. The company emphasizes reliability, scientific rigor, and customizable one-stop testing solutions for businesses and institutions.

📋 Description

• Manage assigned customer accounts from initial follow-up through resolution • Maintain a consistent collection cadence and escalate accounts requiring management, legal, or third-party intervention • Meet established cash collection goals and assigned performance KPIs • Review accounts receivable aging reports and prioritize collection activity based on balance, delinquency, risk, and business impact • Document customer contacts, payment commitments, disputes, and collection activity in the accounting system • Research and resolve invoice discrepancies, short payments, unapplied cash, billing issues, and other payment barriers • Identify and escalate high-risk accounts, recurring delinquencies, and broken commitments to management • Prepare weekly aging summaries, collection forecasts, account updates, and KPI reports for management • Protect confidential customer, financial, and organizational information • Process customer credit card payments through the approved third-party processor • Manage invoice uploads through customer payment portals • Perform all other duties as assigned

🎯 Requirements

• High school degree or equivalent • Minimum 1 year of experience, preferred • Experience in a mid-size or high-growth organization ($50M+ revenue preferred) • ERP experience preferred • Strong understanding of AR aging, DSO, and credit management principles • Excellent verbal and written communication skills • Strong negotiation and conflict-resolution abilities • Analytical mindset with attention to detail • Ability to manage high-volume portfolios with competing priorities • Proficiency in Excel • High level of professionalism and persistence • Excellent attention to detail and organizational skills • Excellent customer service and communication skills • Ability to analyze information • Works well with a team • Associate degree in accounting or a related field of study, preferred • Prior experience with Accounts Receivable and collections • Experience working with accounting software • Ability to regularly lift and/or move up to 25 pounds • Travel less than 20% may be required • Applicants considered for hire must pass a drug test before beginning work • Must work in a general office environment

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Generous paid time off, including vacation and holidays • Flextime • Wellness program • Referral bonus • Tuition reimbursement • Competitive pay • Supportive leadership teams