
1001 - 5000 employees
Founded 1947
🏥 Healthcare
🛡️ Insurance
💼 Consulting
Healthcare • Insurance • Consulting
Milliman is an independent global actuarial and consulting firm founded in 1947 that provides expertise in insurance, healthcare, retirement and employee benefits, risk management, and related financial services. The firm combines actuarial rigor, data science, and technology to deliver consulting, modeling, software, and advisory solutions to public- and private-sector clients addressing challenges such as healthcare costs, market volatility, climate risk, and program design. Milliman operates worldwide with multidisciplinary teams including actuaries, data scientists, clinicians, and software engineers.
🔥 9 minutes ago
🧀 Wisconsin – Remote
💵 $65.2k - $119.8k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🧐 Analyst
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
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1001 - 5000 employees
Founded 1947
🏥 Healthcare
🛡️ Insurance
💼 Consulting
Healthcare • Insurance • Consulting
Milliman is an independent global actuarial and consulting firm founded in 1947 that provides expertise in insurance, healthcare, retirement and employee benefits, risk management, and related financial services. The firm combines actuarial rigor, data science, and technology to deliver consulting, modeling, software, and advisory solutions to public- and private-sector clients addressing challenges such as healthcare costs, market volatility, climate risk, and program design. Milliman operates worldwide with multidisciplinary teams including actuaries, data scientists, clinicians, and software engineers.
• Analyze and interpret vendor API documentation and technical requirements • Configure, test, and validate EHR and payer integrations using Postman and API testing frameworks • Support onboarding of new EHR, payer, and partner integrations • Configure authentication, security credentials, client IDs, certificates, OAuth workflows, and related integration components • Monitor and maintain existing integrations for reliability and performance • Implement changes resulting from vendor API updates, new capabilities, and security requirements • Assist with regression testing and production validation • Investigate endpoint health issues and identify integration failures • Resolve Tier 2 and Tier 3 support escalations • Troubleshoot production issues involving APIs, data feeds, authentication, and connectivity • Partner with engineering, support, and product teams to resolve customer-impacting issues • Execute and validate directory data loads and support data updates and corrections • Review and prioritize integration-related requests and coordinate ticket workflows • Communicate technical findings and status updates to internal and external stakeholders • Coordinate troubleshooting with customers, vendors, and implementation partners • Maintain Jira tickets and operational documentation • Develop technical runbooks and troubleshooting guides • Identify opportunities to improve support processes and operational efficiency • Provide input into future integration strategy and roadmap planning
• 2+ years of relevant experience • Strong ability to read and understand EHR and payer API integration documentation • Excellent troubleshooting skills and attention to detail • Strong communication and collaboration skills • Ability to manage multiple projects and prioritize tasks in a fast-paced environment • Proactive approach to solving problems and correcting issues • Ability to communicate clearly and produce well-structured written communications • Eagerness to learn, grow, and seek feedback • Adaptability to new ideas and ability to integrate new knowledge and skills into daily tasks • Ability to identify and analyze basic problems and apply analytical thinking • Ability to suggest improvements, implement changes, and monitor results with moderate supervision • Detail-oriented with excellent verbal and written communication skills • Continued education and/or advanced degrees are desirable • Experience with HL7 or FHIR is desirable • Experience with data integration, EHR systems, and regulatory compliance is desirable • Experience in HIPAA and/or PCI-regulated environments is desirable • Experience in SaaS, actuarial science, and/or insurance underwriting is desirable
• Medical, Dental and Vision coverage for employees, dependents, and domestic partners • Employee Assistance Program (EAP) • 401(k) plan with company matching and profit-sharing contributions • Discretionary Bonus Program • Flexible Spending Accounts (FSA) • Paid Time Off (PTO) • Minimum of 10 paid holidays per year • Family Building Benefits, including adoption and fertility assistance • 11 weeks of paid parental leave for eligible employees • Life Insurance & AD&D with 100% of premiums covered by Milliman • Fully paid Short-Term and Long-Term Disability • Skills training and career development • Learning and mentoring opportunities • Employee Resource Groups (ERGs) • Opportunities to give back to professional organizations
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