Customer Trust Specialist

🔥 1 minute ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mimica

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Mimica is a company that specializes in AI-powered process discovery and automation opportunities for businesses. By observing a team's work, Mimica maps current processes, identifies areas for improvement, and prioritizes them based on time savings and ease of automation. The company offers process intelligence metrics that help prioritize high-ROI transformation and automation activities. Mimica emphasizes data security and compliance with standards such as GDPR, ISO 27001, and SOC 2. Its products, including Mimica Miner and Mimica Mapper, aim to accelerate business transformation and improve efficiency through accurate process mapping and automation.

📋 Description

• Act as the first responder and Security subject matter expert on calls with customers and prospects to discuss Mimica's security posture and architecture • Partner with Sales, Solutions, and Deal Desk teams to handle security requests, neutralize technical objections, and accelerate deal cycles • Build and manage customer-facing security documentation • Manage a public-facing Trust Center • Map internal controls to industry frameworks • Lead responses to complex customer security questionnaires, including SIG and CAIQ, RFPs, and vendor risk assessments • Proactively manage workload while switching between technical tasks and external client interactions

🎯 Requirements

• At least 3 years of relevant experience working in a Product company, enterprise-level startup, or an outsourced security firm, in similar roles • Strong foundational technical background, especially in Cloud technologies • Excellent stakeholder management abilities • Clear and concise communication skills • Ability to explain complex technical concepts and design decisions to diverse audiences • Highly adaptable collaborator who excels at working with others to align and implement plans • Experience as a Security Analyst, or a proven track record of building and managing compliance programs and certifications • Previous experience as a Sales Engineer or Solutions Engineer • Blended background combining business audit or compliance experience with technical certifications • Relevant industry security certifications

🏖️ Benefits

• Generous compensation + stock options • Company-issued laptop • Remote setup stipend • Co-working budget • Flexible schedules and location • Ample paid time off, in addition to local public holidays • Enhanced parental leave • Health & retirement benefits • Annual learning & development budget • Annual workaways • Regular virtual & in-person socials • Opportunity to contribute to groundbreaking projects that shape the future of work

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