Clinical Operations Manager

🔥 13 hours ago

☕ Washington – Remote

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💵 $80k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏥 Clinical Operations

👻 Ghost score 3%

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Logo of Mindoula

Mindoula

201 - 500 employees

Founded 2015

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Mindoula is a healthcare company that offers proven solutions for managing complex behavioral health, medical, and social challenges across the continuum of care. The company provides services for payers, providers, and consumers, using care extension solutions and a full suite of programs, including StrongWell™ for high-risk Medicare seniors. Mindoula achieves significant ROI by reducing reAdmissions, pharmacy costs, and ED utilization through its proprietary platform, which supports risk stratification, service, and remote monitoring. The company has earned HITRUST certification, reflecting its commitment to security and privacy in its operations.

📋 Description

• Manage administrative and scheduling responsibilities supporting the growing CareMind Inpatient practice • Partner with Talent Acquisition to initiate clinical new hire requests and draft employment exhibits for new providers • Collaborate with business development on staffing models for new inpatient programs • Interview and recruit new APPs for inpatient roles with CareMind leadership • Coordinate provider credentialing, EMR access, training, and off-boarding paperwork • Schedule and lead onboarding for new providers across clinical sites • Train and coach clinical team members on established protocols • Create MD and APP staff schedules for inpatient programs at least 90 days in advance • Coordinate with payroll to ensure accurate provider payments • Manage provider PTO review, approval, and tracking • Manage FPPE and OPPE processes, including serving as proctor for APP reviews • Develop and manage practice outcome measures, including measure-based care with PROMs • Coordinate new program and service rollouts, timelines, deliverables, and communications • Monitor and report inpatient quality and performance while supporting compliance with hospital agreements and company policies • Draft provider operations policies to improve outcomes and efficiency • Support patient, client, and clinician satisfaction and retention • Perform other duties and projects supporting the inpatient business

🎯 Requirements

• Bachelor's degree required in relevant field of study • Masters degree preferred • At least five (5) years of combined inpatient healthcare administrative and operational experience • Project management experience and/or experience implementing new partnerships or markets • Experience building a company or business unit(s) with demonstrated outcomes, including experience managing a P&L • Proficient in Microsoft Word, Google Suite (calendar, docs, sheets, slides, etc.), Excel, and PowerPoint • Experience creating project plans, financial models and presentations • Experience with healthcare data and outcomes • Start-up, entrepreneurial experience a plus • Must be located in the United States • Availability Monday through Friday, 8 AM to 6 PM Eastern Time

🏖️ Benefits

• 100% remote position • Monday through Friday, 8 AM to 6 PM Eastern Time • Professional training and onboarding support

Apply Now

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