Patient Enrollment Specialist – Medicare

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $20 - $25 / hour

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mira Mace

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2025

💼 Consulting

🛡️ Insurance

📦 Logistics

Consulting • Insurance • Logistics

Mira Mace is a patient advocacy and healthcare navigation service that connects Medicare beneficiaries and other patients with expert care advocates who manage insurance issues, pre-authorization appeals, appointment scheduling, care coordination, and medical-bill review. Advocates are reachable by text or call, create individualized care plans, and work to prevent delays, surprise bills, and gaps in care so patients can more easily access the right in-network providers and in-home support.

📋 Description

• Call new Mira Mace patients back quickly after signup • Learn what patients are dealing with and explain how Mira Mace’s care works and how Medicare covers it • Book patients’ first doctor visit during the initial call • Spend approximately 6.5 hours per day speaking with patients by phone • Achieve a daily target of 15 activations, defined as patients whose first doctor visit was booked on the call • Listen to patients and confirm Medicare and plan details • Explain Mira Mace services in plain language • Follow up by phone and text with patients who did not answer or were not ready • Document every conversation in the platform • Flag urgent needs to the care team • Take incoming calls from patients calling back

🎯 Requirements

• Located in the United States • Active LPN/LVN or RN license, or Community Health Worker (CHW) certification, or 2+ years speaking directly with patients or health-plan members • Working knowledge of Medicare, including Original Medicare vs. Medicare Advantage, Part B, and supplemental plans • Comfort with a high volume of phone conversations, measured on booked visits rather than calls made • Reliable computer and internet connection • Quiet, private space for patient calls and handling protected health information • Consistent availability Monday–Friday between 9:00 a.m. and 7:00 p.m. ET • Minimum commitment of 20 hours per week, up to 40 hours per week • Preferred: experience in a healthcare call center, patient access, or enrollment role • Preferred: familiarity with Medicaid and other public programs • Preferred: bilingual Spanish or another language common among Medicare patients

🏖️ Benefits

• Option to convert from 1099 independent contractor to W-2 employment after a 3-month probation period