Associate Director, Regional Access Specialist

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Mirum Pharmaceuticals, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

🏥 Healthcare

🧬 Biotechnology

💊 Pharmaceuticals

Healthcare • Biotechnology • Pharmaceuticals

Mirum Pharmaceuticals, Inc. is a biopharmaceutical company dedicated to developing and delivering transformative therapies for rare diseases. The company's scientific focus is on therapeutic areas such as cholestasis, inborn errors of bile acid metabolism, and genetic neurology, with an emphasis on addressing unmet medical needs. Mirum's flagship medication, LIVMARLI, is available in the U. S. and the E. U. , while their pipeline features other promising candidates such as Volixibat, aimed at changing the trajectory of rare diseases. Driven by a passion for patients, Mirum Pharmaceuticals is committed to revitalizing communities affected by rare diseases through meaningful scientific discoveries and evidence-based therapies.

📋 Description

• Partner with Mirum stakeholders on account and territory strategy to maximize customer knowledge of payer policy and Mirum Access Plus processes • Act as a subject matter expert on reimbursement and access for Mirum therapies, including payer policies, prior authorization, denials, appeals, and peer-to-peer processes • Analyze and share insights on the reimbursement/access experience • Educate HCP office staff on Mirum Access Plus and access processes • Provide patient-specific payer-policy education to support prior authorizations and appeals for eligible patients • Collaborate with MAP supervisors and HCP accounts on case-management needs • Troubleshoot HCP account access issues and identify operational improvements • Conduct access-related business reviews with higher-volume HCP accounts • Attend weekly regional team meetings and communicate access trends and RAS activities • Support improvement and education of MAP Patient Navigators through feedback, call calibration, and training • Develop compliant, customer-centric reimbursement educational materials • Solve complex case challenges through cross-functional leadership and collaboration • Ensure accurate information flow by mastering case data • Comply with laws, regulations, and company policies • Perform other assigned duties and projects

🎯 Requirements

• Bachelor’s degree in business, science, or a related field • 8 years of pharmaceutical or biotech experience • 4 or more years of experience with specialty products in the orphan or rare disease space • Strong understanding of payer landscape, payer accounts, and market access experience • Ability to travel up to 50% of the time • 3 years of experience in field reimbursement, patient access and support, payer account management, or market access strategy and operations strongly preferred • High demonstrable proficiency in Excel and PowerPoint • Ability to anticipate and resolve problems effectively • Clear, accurate, and concise written and oral communication skills • Ability to organize and prioritize activities • Flexibility working with people, processes, and systems in a complex environment • Ability to multitask and remain responsive to internal and external customers during business travel • Ability to influence without authority and collaborate cross-functionally • Results- and goal-oriented approach