Integrations Consultant, Software Developer

🕒 September 2

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💻 Full-stack Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mitel

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1972

🏥 Healthcare

🏨 Hospitality

💼 Consulting

Healthcare • Hospitality • Consulting

Mitel is a global leader in business communications, providing a comprehensive range of communication and collaboration solutions tailored to the needs of businesses across various industries. Mitel offers unified communications that can be deployed on-premise, via private cloud, public cloud, or hybrid solutions. They specialize in contact center solutions, business phone systems, collaboration tools, and integrational apps to enhance productivity and customer experience. Mitel's services are designed to simplify business communications, ensuring security, compliance, and resiliency, particularly in mission-critical and vertical solutions. Their AI-assisted platform, Mitel CX, aims to create faster and more personalized customer interactions. With a strong focus on industries like healthcare, financial services, government, hospitality, and education, Mitel supports enterprises of all sizes with flexible and secure communications solutions.

📋 Description

• Analyze integration requests, engage with customers to understand expectations, and produce detailed Statements of Work • Evaluate technical feasibility based on interfaces exposed by Mitel and third-party solutions • Estimate effort for custom developments used for official quotes • Assist in creating and obtaining customer approval of Solution Design Documents • Develop custom solutions or reporting applications according to approved specifications • Deliver integration components with installation, configuration, validation, and troubleshooting instructions • Install custom solution system software and conduct unit testing • Provide system and end user support during testing phases • Deliver in-service support according to Statement of Work commitments • Provide technical assistance for Custom Solution Integration Projects • Maintain professional relationships with internal and external customers to ensure customer satisfaction • Submit documentation, activity time logs, and weekly expense reports • Lead demonstrations of proof-of-concept and finalized developments

🎯 Requirements

• Degree in Computer Science or Software Design (preferred) • 5+ years of experience in custom solution software development • Proficiency in database interactions and management via SQL and MS SQL database structures and architecture • Experience writing application code in .NET, C++/C#, JavaScript, Java, HTML, SOAP, WSDL, RESTful API/web services, and XML • Familiarity with the modern telephony industry, ideally on Mitel Contact Center and UC solutions • Experience with internet payment gateways, CRM and WFM systems is an asset • Exposure to custom reporting development; experience with Microsoft Power BI is a plus • Agile development lifecycle experience is a plus • Strong general knowledge of Windows OS, server administration, MS Office, and cloud services such as Azure • Excellent English language speaking and writing skills • Flexibility to work varied schedules • Willingness to travel occasionally to customer sites