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Delivery Lead

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šŸ”„ 2 minutes ago

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Marsh McLennan

10,000+ employees

Founded 1871

āš–ļø Legal

šŸ“£ Marketing

šŸ’ø Finance

Legal • Marketing • Finance

Marsh McLennan is a leading professional services firm that operates in the areas of risk, strategy, and people. With over 85,000 employees worldwide, the company encompasses four main businesses: Marsh, offering insurance broking and risk management; Guy Carpenter, providing reinsurance and capital strategies; Mercer, specializing in health, wealth, and career consulting; and Oliver Wyman, focusing on strategy, economic, and brand consulting. Marsh McLennan is committed to fostering an inclusive culture, empowering its employees, and delivering innovative solutions to clients globally.

šŸ“‹ Description

• Lead end-to-end delivery of complex, multi-domain programs and large projects across Product/Domain and Engineering teams • Ensure governance, workstream structure, cross-squad dependencies, schedule, and budget execution are aligned and successfully delivered • Serve as the senior delivery decision-maker and escalation point for assigned programs • Manage and develop Delivery Managers and Delivery Analysts through direct people management and lead cross-functionally through matrix leadership • Set delivery direction across squads using Agile, Scrum, and Lean practices • Balance strategic delivery governance and stakeholder accountability with hands-on tactical execution, dependency management, and release readiness • Develop and manage integrated program roadmaps, workstream plans, and delivery governance • Structure and integrate workstreams; delegate delivery management activities and manage dependencies, critical paths, and commitments • Own program-level risk, issue, decision, and action tracking (RAID); drive mitigation and escalation • Lead release and cutover planning and execution, including operational readiness, runbook inputs, and go/no-go criteria • Partner with Product/Domain leads to align plans with priorities and outcomes and provide executive-ready reporting on scope, schedule, budget, and quality • Lead stakeholder forums and guide delivery decisions by framing options, trade-offs, and recommendations • Influence product, engineering, operations, and vendors to adopt delivery practices and resolve blockers • Coordinate vendor deliverables and SOW milestones and address performance risks • Drive continuous improvement using delivery standards, templates, and tooling

šŸŽÆ Requirements

• 10+ years of program or project delivery experience, including leading large, complex programs with multi-team dependencies and delegating/coaching across delivery teams • Demonstrated people leadership experience, including direct management and development of Delivery Managers and/or Delivery Analysts and matrix leadership across delivery teams • Proven ability to manage complex, multi-domain programs with cross-functional teams and multiple workstreams • Strong program management competencies: program structuring, workstream integration, schedule and dependency management, risk and issue resolution • Demonstrated experience with budget planning, financial forecasting, and cost control across large initiatives • Expert-level vendor and contract management experience, including SOW development and performance management • Strong executive-level communication and presentation skills; ability to translate complex program information into clear business language • Proficiency with program management tools (MS Project, Smartsheet, Planview, or equivalent) • Strong organizational skills, attention to detail, and ability to manage multiple priorities independently • Experience establishing governance frameworks, KPI tracking, and progress reporting cadence • PMP, PMI-PgMP, or equivalent project management certification is a plus, but not required • Six Sigma or Lean certification is a plus, but not required • Experience in insurance brokerage, financial services, or professional services is a plus, but not required • Familiarity with agile delivery methods and IT governance frameworks is a plus, but not required • Experience with data visualization and business intelligence tools, such as Power BI or Tableau, is a plus, but not required • Change management and organizational adoption experience is a plus, but not required

šŸ–ļø Benefits

• Generous time off, including personal and volunteering • Tuition reimbursement and professional development opportunities • Remote work • Charitable contribution match programs • Stock purchase opportunities • Health and welfare benefits • Tuition assistance • 401K savings and other retirement programs • Employee assistance programs • Performance-based incentives may be available

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