Lead Technical Architect – Salesforce Platform

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🔥 2 hours ago

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Logo of Marsh McLennan

Marsh McLennan

10,000+ employees

Founded 1871

⚖️ Legal

📣 Marketing

💸 Finance

Legal • Marketing • Finance

Marsh McLennan is a leading professional services firm that operates in the areas of risk, strategy, and people. With over 85,000 employees worldwide, the company encompasses four main businesses: Marsh, offering insurance broking and risk management; Guy Carpenter, providing reinsurance and capital strategies; Mercer, specializing in health, wealth, and career consulting; and Oliver Wyman, focusing on strategy, economic, and brand consulting. Marsh McLennan is committed to fostering an inclusive culture, empowering its employees, and delivering innovative solutions to clients globally.

📋 Description

• Provide hands-on technical leadership and architecture direction for Marsh McLennan Agency’s Salesforce ecosystem. • Partner closely with business stakeholders, platform leadership, administrators, developers, and enterprise technology teams to design scalable, secure, and sustainable Salesforce solutions. • Help shape and maintain the technical roadmap for MMA’s Salesforce platform. • Provide architecture oversight across Sales Cloud, Service Cloud, Experience Cloud, Pardot / Marketing Cloud Account Engagement, integrations, workflow automation, reporting, and related platform capabilities. • Establish technical standards, guide solution design, review configuration and code approaches, support DevOps and release management practices, and help ensure the platform evolves in alignment with business needs and enterprise technology standards.

🎯 Requirements

• Significant experience as a Salesforce Technical Architect or Lead Salesforce Architect in a complex enterprise environment. • Strong hands-on knowledge of Sales Cloud, Service Cloud, Experience Cloud, and Salesforce platform architecture. • Experience translating business needs into scalable Salesforce solutions across configuration, Flow, Apex, Lightning Web Components, data model, security, reporting, and integrations. • Demonstrated ability to define and govern Salesforce architecture standards, design patterns, naming conventions, release standards, and documentation expectations. • Experience guiding Salesforce administrators, developers, consultants, vendors, and distributed delivery teams. • Strong understanding of Salesforce security, sharing model, profiles, permission sets, roles, data quality, and platform performance considerations. • Experience designing integrations between Salesforce and enterprise systems using APIs, middleware, event-driven patterns, or integration platforms such as MuleSoft. • Familiarity with Salesforce DevOps, environment management, release management, deployment tools, and change control processes. • Ability to review technical designs, challenge solution approaches, and ensure solutions are maintainable, scalable, and aligned with platform standards. • Strong stakeholder management and communication skills, with the ability to explain technical tradeoffs in business terms. • Experience partnering with delivery leads, product owners, business analysts, and QA/UAT stakeholders to support predictable solution delivery. • Ability to identify technical debt, assess platform risk, and help prioritize modernization activities.

🏖️ Benefits

• Generous time off, including personal and volunteering • Tuition reimbursement and professional development opportunities • Remote work • Charitable contribution match programs • Stock purchase opportunities

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