Catering Sales Manager

🔥 13 minutes ago

⛷️ Utah – Remote

⛷️ Utah – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

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Mo' Bettahs

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2008

👥 B2C

🛒 Retail

🛍️ eCommerce

💰 Private equity on 2024-11

B2C • Retail • eCommerce

Mo' Bettahs is a Hawaiian fast-casual restaurant chain that serves authentic Hawaiian plate lunches, snacks, desserts, and retail items. Rooted in Oʻahu traditions, it offers signature entrees like pūlehu chicken, kālua pig, katsu chicken, and spam musubi, and provides catering, online ordering, and a loyalty app across multiple U. S. locations. The brand emphasizes shareable, family-style meals and a taste of island hospitality.

📋 Description

• Serve as the first point of contact for all catering inquiries for the restaurants in your district. • Respond promptly to inbound calls, emails, and online submissions to assist guests with catering orders. • Provide detailed information about our catering menu, pricing, and service options while embodying the Aloha spirit. • Answer customer questions, make recommendations, and upsell catering packages when appropriate. • Process and confirm all catering orders with accuracy, ensuring all necessary details (guest count, dietary needs, delivery/pickup times, etc.) are recorded correctly. • Coordinate order and delivery fulfillment with your Mo' Bettahs location. • Communicate effectively with your general manager and the team to ensure timely preparation and delivery. • Proactively follow up with customers to confirm details, provide updates, and ensure satisfaction. • Maintain a catering order log and track key performance indicators such as order volume, customer feedback, and repeat business. • Work closely with each restaurant's leadership to optimize the catering process. • Identify opportunities to improve efficiency and guest experience. • Assist in resolving any issues related to catering orders, ensuring a positive outcome for the customer.

🎯 Requirements

• At least 18 years old • Must be authorized to work in the US • Must have a valid driver's license • Restaurant experience preferred • Available to work Monday - Sunday • Basic experience with computers, i.e. Microsoft Suite, email, iPad • Ability to travel 50% of the time

🏖️ Benefits

• Mo' Bettahs is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, veteran status, or pregnancy.