Discovery Call Specialist

Job not on LinkedIn

🔥 4 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Modern Thyroid Clinic

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

🧘 Wellness

Healthcare • Wellness

Modern Thyroid Clinic is a virtual and in-person specialty clinic focused on thyroid and hormone care, offering personalized treatment for hypothyroidism, hyperthyroidism, Hashimoto's, and broader hormonal concerns for men and women. They combine medication management with lifestyle, metabolic, and functional medicine approaches (including stool analysis and food sensitivity testing), provide weight management and post-menopausal/premenopausal hormone support, and emphasize symptom-guided treatment rather than relying solely on standard lab ranges. The practice offers nationwide virtual care (with limited state exclusions), trains other clinicians in their methodology to expand access, and provides resources like courses, guides, and patient support.

📋 Description

• Conduct complimentary discovery calls with prospective patients over Zoom with the camera on • Listen first and create a safe, supportive space where each person feels seen, heard, and respected • Build trust through warmth, patience, and genuine care • Clearly explain telehealth care, costs, expectations, and provider differences • Reassure individuals making vulnerable, important healthcare decisions • Guide each conversation toward the right outcome for the patient, including when Modern Thyroid Clinic is not the right fit • Warmly invite suitable prospective patients to begin care with the clinic • Apply a consultative, question-led approach to onboarding without pressure • Represent the clinic's mission, values, and culture in every interaction

🎯 Requirements

• Prior relevant experience conducting discovery calls and/or helping patients or clients make positive, confident decisions about their care or wellbeing; candidates without this experience will not be considered • Prior experience in consultative onboarding using a question-led, trust-based approach • Excellent verbal communication skills; articulate, warm, and clear • Comfortable and polished working on Zoom with the camera on • High empathy and emotional maturity to hold space for people's fears and hopes with grace • Ability to connect easily with people who are struggling, particularly women navigating difficult health journeys • Must be able to work full-time, 40 hours per week • Must be authorized to work in the United States and verifiable through E-Verify • Familiarity with a consultative, question-led sales or decision-guidance philosophy, such as the approach taught by Jeremy Miner • A personal connection to health challenges is preferred but not required • Reliable high-speed internet • Professional, distraction-free environment suitable for video calls

🏖️ Benefits

• Fully remote / telehealth • Moderately flexible scheduling within standard business operations • Support, training, and team development • Respectful, inclusive, culture-first work environment • Professional, distraction-free remote work arrangement • Average employee tenure exceeding five years

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