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New Patient Advisor

Job not on LinkedIn

πŸ”₯ 4 minutes ago

πŸ‡ΊπŸ‡Έ United States – Remote

πŸ’΅ $24 / hour

⏰ Full Time

🟑 Mid-level

🟠 Senior

Where this job comes from

Posted on Modern Thyroid Clinic's careers page, not through a job board

First seen by Remote Rocketship 4 minutes ago

Logo of Modern Thyroid Clinic

Modern Thyroid Clinic

11 - 50 employees

πŸ₯ Healthcare

🧘 Wellness

Healthcare β€’ Wellness

Modern Thyroid Clinic is a virtual and in-person specialty clinic focused on thyroid and hormone care, offering personalized treatment for hypothyroidism, hyperthyroidism, Hashimoto's, and broader hormonal concerns for men and women. They combine medication management with lifestyle, metabolic, and functional medicine approaches (including stool analysis and food sensitivity testing), provide weight management and post-menopausal/premenopausal hormone support, and emphasize symptom-guided treatment rather than relying solely on standard lab ranges. The practice offers nationwide virtual care (with limited state exclusions), trains other clinicians in their methodology to expand access, and provides resources like courses, guides, and patient support.

πŸ“‹ Description

β€’ Review each prospective patient's background, stated goals, and health concerns before every discovery call β€’ Listen to prospective patients and determine honestly whether the practice is the right fit β€’ Answer questions accurately and set clear expectations about the clinic's capabilities β€’ Document outcomes after every call β€’ Update the CRM pipeline and manage follow-up tasks β€’ Conduct weekly reviews of prospective patients who are still considering β€’ Proactively reach out when expectations need to be reset before a call β€’ Prepare every discovery call at least 45 minutes in advance β€’ Communicate consistently and clearly across all touchpoints

🎯 Requirements

β€’ Strong consultative communication skills β€’ Excellent verbal and written communication skills β€’ Strong organizational habits and attention to detail β€’ Experience working with CRM platforms; familiarity with GHL or similar systems is a plus β€’ Comfort with video conferencing tools (Zoom) and scheduling platforms (Acuity) β€’ Ability to manage a full calendar of appointments and follow-up tasks without dropping threads β€’ Experience in healthcare, wellness, patient coordination, or consultative advising preferred β€’ Familiarity with thyroid conditions or functional/integrative medicine is a plus, not a requirement

πŸ–οΈ Benefits

β€’ Performance bonuses tied to performance and patient satisfaction β€’ Remote work arrangement

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