Home Service Representative

Job not on LinkedIn

🔥 7 minutes ago

🇺🇸 United States – Remote

💵 $15 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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Modivcare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

⚕️ Healthcare Insurance

🚗 Transport

💰 $525M Post-IPO Debt on 2024-07

Healthcare Insurance • Transport

Modivcare is a company that focuses on simplifying the experience of living with complex healthcare needs by providing a comprehensive suite of supportive care solutions. They specialize in non-emergency medical transportation, personal care, and virtual & remote patient monitoring. Modivcare works closely with Medicaid Plans, State Agencies, Medicare Advantage, SNP Plans, health systems, healthcare professionals, and transportation providers, ensuring that members receive necessary health services. Through innovative technology and data-driven strategies, they address social determinants of health by offering services like quality transportation, chronic care management, meal delivery, and in-home assistance, aimed at optimizing patients' health outcomes and improving their overall experience.

📋 Description

• Install, service, troubleshoot, and remove personal emergency response systems, homecare monitoring equipment, and medication dispensing devices in member’s homes • Responsible for scheduling and managing assigned jobs, ensuring appointments are coordinated, communicated, and completed within established service level expectations • Maintain regular communication with VRI Home Service Coordinators regarding scheduling updates, changes, and job completion status • Complete assigned work orders accurately and efficiently • Educate members and caregivers on the proper use of installed equipment • Maintain professional and courteous interactions with members and their families • Travel throughout the assigned service territory to complete installations and service requests

🎯 Requirements

• High school diploma or GED • Valid driver’s license and reliable transportation • Ability to travel within a 100-mile radius of the assigned service area (in state) • Access to a personal computer, tablet, or smartphone • Basic tools required for the installation of electronic equipment • Ability to pass a background check, including a motor vehicle records review • Ability to successfully complete drug screening and fingerprinting requirements • Strong customer service and communication skills • Ability to work independently and manage a flexible schedule

🏖️ Benefits

• Medical, Dental, and Vision insurance • Employer Paid Basic Life Insurance and AD&D • Voluntary Life Insurance (Employee/Spouse/Child) • Health Care and Dependent Care Flexible Spending Accounts • Pre-Tax and Post -Tax Commuter and Parking Benefits • 401(k) Retirement Savings Plan with Company Match • Paid Time Off • Paid Parental Leave • Short-Term and Long-Term Disability • Tuition Reimbursement • Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)