Mortgage Case Manager

🕒 September 18

🇬🇧 United Kingdom – Remote

💵 £32k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🚫👨‍🎓 No degree required

👻 Ghost score 4%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mojo Mortgages

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

🛡️ Insurance

💼 Consulting

💸 Finance

Insurance • Consulting • Finance

Mojo Mortgages is an online UK-based mortgage broker that provides free initial consultations and impartial mortgage advice, comparing thousands of deals from 70+ lenders to help consumers buy homes, remortgage, or arrange buy-to-let mortgages. The company combines CeMAP-qualified human mortgage experts with bespoke fintech tools (mortgage calculators, online portal, rate checker) to speed applications and support customers through sourcing, application, and protection advice. Mojo is FCA-regulated, trades as Life’s Great Limited, and emphasizes consumer-focused, whole-of-market advice and digital-first convenience.

📋 Description

• Own a large pipeline of post-submission mortgage cases (100-140+), ensuring efficient progression through completion • Act as key liaison between customers, lenders, conveyancers, and surveyors • Deliver clear, proactive updates at every stage • Work closely with Mortgage Experts to secure the best client outcomes • Handle DIP submissions, lender communications, offer chasing, and document checks • Monitor lender service levels, rate changes, and policy updates • Optimise case turnaround times • Specialise in a defined part of the process and become a subject matter expert • Progress customer mortgage applications from submission through completion at speed and with precision • Collaborate in a fast-paced, agile environment where change is constant

🎯 Requirements

• At least 2 years' experience in a high-volume, end-to-end mortgage case management role • Confident managing a large caseload with tight timelines while staying organised and detail-focused • Solid understanding of the full mortgage process and lender requirements • Comfortable navigating rate changes and lender SLAs • Team player with a customer-first mindset and a flexible approach to shifts and Saturday as overtime • Ability to work 39 hours per week on a shift pattern • Saturday availability for voluntary overtime

🏖️ Benefits

• 100% Remote working • 25 days annual leave plus bank holidays • Birthday off • Moving house day • Two additional company-wide wellbeing days • Work from anywhere in the world for up to 25 working days per year • Access to private medical insurance (subsidised) • Sick pay and income protection insurance • Critical illness cover and death-in-service benefit • Enhanced parental and adoption pay • Long service recognition (up to £3,000) • Casual dress code and a relaxed, high-energy culture • Mental health support

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