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Intake Client Specialist

Job not on LinkedIn

đź•’ August 28

🌾 Iowa – Remote

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đź’µ $17 / hour

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź‘» Ghost score 1%

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Logo of Mom's Meals | A Purfoods Company

Mom's Meals | A Purfoods Company

501 - 1000 employees

Founded 1999

🏥 Healthcare

📦 Logistics

đź’Ľ Consulting

Healthcare • Logistics • Consulting

Mom's Meals is a company dedicated to improving lives through better nutrition by providing medically tailored, home-delivered meals. These meals are designed to help prevent and manage chronic diseases, support recovery from hospital stays, and offer a convenient solution for busy individuals and families seeking nutritious options. By focusing on quality and care, Mom's Meals strives to make a positive impact on the health and well-being of their clients across the country.

đź“‹ Description

• Manage a queue of incoming documents to create new clients and update existing clients in the CRM system • Review Medical Service Authorizations and medical paperwork; close accounts as needed • Correspond and follow up with Agency Case Managers via email, State Portal Messaging, and phone calls • Troubleshoot and resolve account issues • Coordinate with Logistics, Customer Care, Billing, and Compliance • Assist other departments with Intake-related inquiries • Operate within service level agreements while maintaining accuracy for billing and compliance

🎯 Requirements

• High school diploma or equivalent • Basic Microsoft Office skills • Previous Data Entry skills • Strong analytical skills with high attention to detail and accuracy • Ability to problem solve issues in a timely manner • Ability to navigate multiple computer systems, applications, and utilize search tools to find information • Strong verbal, written, and interpersonal communication skills • Ability to prioritize, meet deadlines, and adjust as needed in a fast paced environment • Ability to achieve high production and quality standards • Ability to work effectively in both a team and individual environment • Sincerity and passion for helping people • Prior experience adhering to company policies and showing core values • Must have a wired internet connection using an ethernet port; broadband internet wired to the home is required (Cable Modem/service or Fiber Optic); no Satellite, 4/5G, or DSL circuits • Must have a quiet workspace free from distraction

🏖️ Benefits

• Weekly paychecks • PTO • 401k • Full benefits package • Referral Bonuses starting Day 1 • Potential overtime

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