Collections Specialist

Job not on LinkedIn

🔥 0 minutes ago

🐊 Florida, Illinois, +4 more states – Remote

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💵 $17 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Collections

👻 Ghost score 0%

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Logo of MoneySolver

MoneySolver

201 - 500 employees

Founded 2007

💸 Finance

👥 B2C

Finance • B2C

MoneySolver is a private company dedicated to helping individuals and small businesses manage and overcome their financial challenges. The company specializes in resolving student loan issues, providing tax debt relief, and offering solutions for credit problems. MoneySolver assists clients in navigating repayment programs for student loans, and offers services related to tax resolution for both personal and business taxes, though it is not affiliated with any government agency like the IRS or the Department of Education. With a focus on debt relief services, MoneySolver aims to provide affordable solutions tailored to the unique needs of their clients, aiming to improve their financial situation and reduce the complex burden of debt.

📋 Description

• Deliver exceptional service to clients while ensuring billing accuracy and timely payment resolution • Utilize a dialer to contact clients and collect and process outstanding payments • Manage the full billing process from initial client setup through ongoing payment follow-through • Respond promptly and professionally to client and field inquiries • Research Accounts Receivable items and complete documentation to clear outstanding balances • Ensure compliance with company billing policies, system standards, and protocols • Monitor accounts to identify overdue payments and take action to resolve them • Contact clients/debtors to arrange payoff of outstanding obligations • Notify Accounting of potential invoice write-offs so proper accruals can be recorded • Communicate with clients, resolve questions, research account issues, and coordinate internally to ensure accurate records and positive client experiences

🎯 Requirements

• Applicants must reside in FL, GA, IL, KY, MI, NC or VA • High School Diploma or GED required • 3+ years of experience in billing, collections, cash application, A/R research, or related fields • Project billing experience preferred • Strong written and verbal communication skills • Proficiency with Microsoft Office (Outlook, Excel, Word) • High attention to detail, accuracy, and follow-through • Ability to manage multiple priorities in a fast paced, deadline-driven environment • Strong analytical and problem solving skills • Professional and positive interpersonal skills

🏖️ Benefits

• Fully remote role • Full-time employment

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