Market Manager

🔥 16 minutes ago

🏈 Alabama – Remote

🏈 Alabama – Remote

💵 $108k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Monogram Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2019

💼 Consulting

🛡️ Insurance

📦 Logistics

Consulting • Insurance • Logistics

Monogram Health is a leading multispecialty provider that delivers in-home, evidence-based care and benefit management for patients with complex, multiple chronic conditions, with a strong focus on chronic kidney disease and related metabolic, cardiovascular, pulmonary, and behavioral health needs. The company coordinates multispecialty clinical teams (nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care), provides 24/7 home-based support including home dialysis and medication management, and partners with payers and physician groups to improve outcomes, reduce hospitalizations, and lower costs.

📋 Description

• Oversee the day-to-day operations of the Market • Oversee people, processes, and systems supporting care delivery, growth, and talent • Manage delegated aspects of the Market P&L • Achieve organizational key results, KPIs, and the Market’s financial health • Collaborate with clinical and operations leaders to deliver quality patient care and positive patient and staff experiences • Represent the Market in Monthly Operating Reviews • Champion change, implement strategic priorities, optimize operations, and drive culture • Directly supervise Market Clinical and Operations team members • Develop and present Monthly Operating Reviews • Lead daily, weekly, and monthly meetings with Market, Region, and Enterprise teams • Develop reports, data analyses, and root-cause analyses for Market KPIs and trends • Lead clinical operations coordination among Market, Region, and centralized stakeholders • Drive new patient engagement and established patient retention/disengagement targets • Collaborate with Call Center, Marketing, Provider Engagement, and Community Outreach leaders on growth plans • Monitor operational metrics and P&L • Oversee scheduling systems, processes, and performance • Manage staff capacity, productivity, visit cadence, and quality against the care model • Prioritize risk-visit frequency for high-risk and high-opportunity patients • Ensure delivery of patient- and provider-facing evidence-based care plans • Ensure integrity, timeliness, and quality of clinical documentation in EMRs • Manage, monitor, and report Market compliance risks and issues • Supervise Advance Practice Providers, Registered Nurses, Social Workers, and Market Administrative Coordinators • Coach and develop team members through skip-level meetings and regular 1:1s • Support talent acquisition, interviewing, and hiring • Onboard and train field-based team members • Manage staffing against budget, workforce planning, and workforce management • Lead bi-annual in-person team-building and facilitated learning sessions • Perform other duties as assigned

🎯 Requirements

• Must reside in AL • Experience supervising nurses, nurse practitioners, and social workers • Experience partnering with physicians to drive results • Proven accountability for performance and driving results • Ability to multitask and manage a large volume of concurrent priorities • Ability to use, interpret, and draw conclusions from large data sets • Excellent verbal, written, and visual communication skills • Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint • Electronic Medical Record (EMR)/Care Management Platform experience required • BS/BA or equivalent experience required • 3+ years of previous experience working in Managed Care or Delegated Risk Partnerships • Experience managing a high-risk patient population and leading clinical staff in care management, managed care, and/or home health environments preferred • MBA, MHA, or similar degree a plus

🏖️ Benefits

• Medical, dental, and vision insurance • Employee assistance program • Employer-paid and voluntary life insurance • Disability insurance • Health and flexible spending accounts • 401k with employer match • Financial wellness resources • 20 PTO days • 7 paid holidays • 1 floating day • Paid parental leave • Work life assistance resources • Physical wellness perks • Mental health support • Employee referral program • BenefitHub employee discounts • Bonus opportunities