Billing Representative

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Logo of Montefiore

Montefiore

1001 - 5000 employees

Founded 1889

🏥 Healthcare

🤝 Non-profit

Healthcare • Non-profit

Montefiore is an Australian not-for-profit aged care and community services organisation that provides residential care (high care, low care, dementia care, respite), in-home care (including NDIS disability support), luxury independent living, day centres, allied health and physiotherapy, and specialised dementia services. Rooted in a Jewish ethos but welcoming diverse cultural and spiritual backgrounds, Montefiore emphasises resident-directed, person-centred care, 24-hour nursing, extensive on-staff allied health practitioners, volunteer and donor engagement, and investment in staff and research to support older people throughout the ageing journey.

📋 Description

• Review unbilled claims and bills to ensure timely billing and claim resolution • Process accounts to minimize billing time and maximize cash flow • Edit claims in the HIS system • Process paper and electronic claims for third-party carriers • Follow up on aged accounts • Review trial balance reports and processed late charges • Monitor the host system and biller scrubber to resolve unbilled accounts and billing delays • Research and initiate refunds to patients or insurance carriers • Send inquiries to patients regarding inaccurate or incomplete information • Complete charge adjustments, allowances, account recoding, re-billing, and late-charge rebilling • Process third-party account rejections • Review correspondence and online billing edits, entering corrections into HIS • Assist with telephone calls and perform other related duties

🎯 Requirements

• High school education required • 1–3 years of experience listed for the role • Clerical and business aptitude required • 1–2 years of hospital experience required • Less than 1 year of medical terminology required • Clerical experience required with medium proficiency • Basic computer skills with medium proficiency • Patient Financial Svcs Spec - HBI Learning must be completed during onboarding upon hire

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